8bd/4.5ba, Private Pool/SPA, 8TVs, WiFi, Game Room, 3 miles to Disney

The house need new furniture. We did a lot of cleaning. The appliances are old and the microwave door handle was off. Need upgrade and painting inside.

Check in was hectic. Staff at gate very rude. My daughter arrived first and she called the home was dirty. She left to go get food and cleaning supplies. Crumbs on the kitchen counters,spilled sticky on the table and floors, the cabnets and refrig was dirty. The micro had a broken door on it, the refrig ice maker was frozen over. The diDR table when you looked at it the placemats were stained with food. The chairs were all stained. The entrance door was filthy. On the floor going into the dining room the strip on the floor was broken. The walls in the rooms were also dirty and cracked. The half bath was dirty on the walls, door, floor around the toilet and baseboards. All the bathrooms were that way. The master with the hot tub had someones hair and black around the jets. All of the bedding had to be washed before it could be used. They had marks on the sheets or coverlets. Some had hair on them. Some of the beds had broken headboards. The gameroom was a joke. The pool sticks were all broken. It was a garage with a pool table and couches. For a rental that boosts it can sleep 16 there was very little pots and pans to provide meals for all of them. No crock pot. We had to eat out more often to feed everyone. The washer makes a lot of noise as if it was going to break. The dryer was ok but I dropped a shirt on the side and noted a large amount of lint. Missing smoke alarms. When looking for cleaning supplies I found the air unit. Black mold all over it and the walls.

So many things were wrong. First the owner never answered me back about the issues. Two the king suite upstairs bathroom was stopped up we had to keep plunging it. Third the maintenance guy finally came around the 4th day to change the toilet and in the process my husbands jewelry box got stolen and he was the only one there. Fourth there were dirty and molded plates on the cabinet, the bedspreads had white spots on it which to me looked like human juices, Fifth, the furniture looked like they went dumpster diving to get them. The high chairs at the table two were broken the table looked scratched up. Sixth the refrigerator made me gag, there were bugs in the part where the ice come from and mold where you put the cup at. The Ac unit was full of mold my niece woke up and her hold face was swolllen, everyone’s eyes were watery and itchy, the grill we couldn’t use because it was so nasty. The outside fridge was disgusting. We love swimming and not one time did any of us get in the pool. The pool bottom looked rusty. The WiFi didn’t work at all the two of the tvs didn’t work and they were old tvs, the downstairs queen room had no tv.. it was suppose to be three Queen rooms from the description but it was only two. The microwave door handle missing and it was mold in the shower door of the king suite upstairs. It was so much til I just want my refund. Vrbo needs to remove that listing until the owners remodel that place. I’m so aggravated that we had to stay there. We did 7 days.

The property was fine for our needs. The pool heater was not turned on as requested and I have asked for a 2 day 60 credit. The BBQ was inadequate.

We booked this home in this resort as we love the location and this resort we stay here in emerald island every week in november. We checked in on a saturday for 8 days as a family of 5 and my sil and bil and their adult son. Check in is easy at the gate, once we got to the house we saw it was dirty the office had closed that was managing the property so i left a message for them to call back. No one called back the next day so i called and spoke to a guy who was a little irritated that i wasn't happy with the cleanliness of the home and said it was deep cleaned and that the cleaning company was closed on a sunday and he would have to contact them tomorrow and get back to me. He never did! I messaged the home owner the golfing day when no one responded and they to this day have not responded. Every other question had been responded to almost immediately. The fridge freezer door leaked we had to keep a towel on the floor the whole time, the microwave door handle was broken, the outlets in the kitchen didn't all work. Tv remotes had no batteries and we couldn't get my daughters tv to ever work. None of the tv had any streaming devices only cable tv. The hvac vents were filthy they had dust and lint hanging out of them, every single ceiling fan had built up dust on them and have never been cleaned. There was a mold smell upstairs when i opened the furnace door the whole closet was covered in black mold and the tank. All the trim was dirty and there was items left from renters

Upon arrival we noticed there are several areas of the house that are dirty with stains and food including the furniture, walls, and window blinds. In addition, the bathrooms were also dirty and appear as if the tubs were not cleaned. As it pertains to the showers, there is visible black mold. As we settle into the night and started to look into the beds, we realized most beds had dirty sheets with stains. Yellow stains and some other very questionable dry white stains. This is just the beginning of the problem as we realized there are several broken features around the house including window blinds, light fixtures, torn lamps, and broken chairs. We are highly dissatisfied with the lack of basic living cookware such as pots and pans. This is highly unacceptable and we are greatly concerned about the lack of hygiene and attention that was provided to this home. This place should NOT continue to operate under these conditions. This is highly unacceptable for money spent. was provided to this home.

We visited 7/12-21 They need to be ashamed this house is terrible the bed was broke sinked in the middle the couch was just bad terrible you couldn't even sit in the couch sink to the bottom bc it's broke with comforters stuffed in it. The stove was so dirty it hadn't been cleaned in lord knows when. The kitchen table is sinking in the middle lopsided the chairs to them shaky and bout broke. It's mold in that house.walls a mess very disappointing worst experience and took pictures and videos for proof and sent them to VRBO and host. I wish the people that's looking at the reviews before renting could see the real pictures of this house. They need to remodel and refurnish this house just terrible DO Not rent ????????

Several things were wrong with this house, when contacting the owner and property manager it took several days to get the pool heated, but nothing else was even looked at. There were bugs, broken glass hanging over beds, bathrooms didn’t lock, damaged walls in every room, mold, zero mention of paying to park, etc. by far the worst experience I have had staying at installs islands, and put a bad reputation for a nice area.

Unfortunately i was very disappointed in this house. The furniture made me feel like i was in a fraternity house. Once in the couch you can't get out. Bedding was stained and bring your own sheets! They were so old. In fact bring everything. House simply isn't inviting. Pool table is a joke. One short pool cue. Hot tub was to be heated but was not the entire week and had to argue to get my money back. Great location for Disney. That was the bright point. Short Uber ride and great neighborhood with a park across the street. Very basic home with lots of basic beds.

Good property for the money. We realky enjoyedour time there.