7547OML: ReLUXation-Come relax in a lux home! 6bedroom, lavishly designed! Pool Privacy curtains!

My family and I had an amazing time in the home. They mostly enjoyed the game room my grandbabies loved the games. They also enjoyed the pool. It was also in a good location.

Enjoyed our time, except for rear neighbours (I believe) that complained about our children playing too loudly with pool toys. Other than that, great stay!

We really enjoyed the house for the amount of family members we have.There were some issues with guest services. As they knew ahead of time the number in our family one would think we would have at least that amount of towels and enough bedsheets for all beds. We asked twice for these and did not get any.Also when we tried to get into the recreation area we were told we had to pay. This was not at all conveyed in the oroiginal booking as it stated all amenities were included.We also had an issue with the house pool heater not working. It did get repaired one day later but we are still waiting for the one day credit.Guest services only seem to respond to portions of our questions and totally ignore others. Also, with 14people in the house it sure would have been nice to Havea mop and pail to clean the floors. We did vacuum regularly but would have done more. Overall your house is beautiful.

Fantastic home and as advertised. We had 12 family & friends stay and the accommodation we're perfect. The stadium theater room was great to watch the football games. Plenty of room and very comfortable for everyone. Will be back!! Thank you.

While the house itself was nice and clean the other details of the home leave much to be desired. First of all the listing said the cost of the resort amenities was included with our payment we made already. The day we arrive we learn that it would cost us $35 a day to use those amenities. Which we fully planned on using. I was lied to about the resort pool NOT being heated when in fact it is. We chose those home specifically because that fee was included in addition to the private pool and spa. We paid ahead of time to heat those too. We arrive and both pool and spa are freezing cold. So either someone never even attempted to turn it on or it was broken. We were promised that someone would come and repair. No show. I expect my full refund for what I paid for a heated pool in addition to another $200 for misinformation and being lied to. I could’ve chosen a much cheaper home with NO private pool if I knew I wouldn’t be able to use the one we paid for!

Very comfortable & good location

Lots of heavy traffic getting around and in and out of the property. But property close to about anything shopping and dining. Nice place made it worth fighting traffic. Also property had game room, pool, theater room. VERY NICE !!

Beautiful house. We had some issues with cleanliness. Community pool was closed a lot during our stay. You can’t bring your own floats into lazy river and the tubes were too big for my 82 year old mother so she was unable to go. The gentleman ( George )that takes care of the pool was very nice. Was not aware you had to pay extra money to heat hot tub. That was very expensive at $40/day. On a positive note when I would call with concerns they really did try to rectify it and were quick to respond.

Excellent beautiful

It was nice and it was also scary. We felt like we been traumatized by people coming in and out of the place without our knowing. A lot of damage items was there. We had to make sure that the owner knows about everything that was broken. We thought that we did a good job keeping everything in tack. When we left the property we left everything just as it was when we got there. Still they found some way to charge us more. They charge us for towel and sheet that they say were stain up. We brought our own sheets and some of us brought our own towel. Some of the towel had small stains on them. We didn't think that we were going to be charge for stains that was already on the linen. Plus we were charge damage fee which were $60 when we made reservation. Still we were charge $125 for something we didn't do. I just want anyone that rent from tropical resort home to be aware. Please count and take photos of everything that's wrong even towels and sheets. Check check and check, because they will get you one way and another. Thanks from the Great 8.