29 Singleton Beach, Oceanfront, Pool, Pool Table, Free Golf

Booked this home for my family vacation. At arrival we discovered things that made our stay less than a good experience.We paid an additional cost for the pool to be heated. When we arrived we checked the pool to find that it was not heated. We reported this immediately. They apologized and stated they would refund us the cost of pool heating for our stay. After a few weeks and multiple conversations we were refunded the amount for the pool heating.Unfortunately, that wasn't our only issue. The stovetop didn't work. The house was out of propane gas. This also meant the grill and fireplace didn’t work either.Managment sent over a hot plate and a toaster oven. We were told that was the best they could do for our stay. We lost money on groceries, had to spend extra money on eating out and lost out on spending time with our family in the home. It took several weeks for us to hear from anyone regarding this issue and they offered no compensation for this problem.Additionally, the house lacks several basic amenities that should be standard for this price level. There were no wash clothes in any of the bathrooms. There were no blankets, throws or pillows for lounging. There was no light in the garage. The 1st floor bathroom shower had a broken shelf. The beds were very uncomfortable. These things must be improved to command the price. An amicable resolution has not been achieved. Customer service and satisfaction is not a priority for this company.

Beautiful home on the beach. A great spot for our whole family

Pros: Spacious home, right on the beach, nice outdoor space. Cons: TOO MANY TO LIST! We arrived at a dirty property & when the cleaner came they didn’t re-clean, just spot cleaned what we pointed out. There was dirt in the corners, fingerprints everywhere, sand on the chairs, hairs in the bathroom, etc. The 3rd floor AC didn’t work upon arrival, was fixed immediately, but the 2nd floor AC went out later that evening & wasn’t fixed for over 24 hours while HH was under major heat advisory. Kitchen refrigerator broke & was never fixed-took 2 days for us to get one put in the garage to use. The back door handle broke (only way out to the patio/pool/beach) & there were 3 wasps’ nests on the balconies & a kid was stung 8 times. The KICKER: the pool filter was broken PRIOR to our arrival, the mgmt. company KNEW & didn’t disclose it to us. When the pool maintenance person came to clean the pool later in the week, he told us they knew the pool wasn’t working. The pool was filthy & unusable as of the 3rd day (7 night trip) & unusable for the remainder of our trip. One of the kids ended up in urgent care with a double ear infection & another diagnosed when they got home. We had 4 families stay here & it wasn’t an easy trip as we spent more time dealing with house issues than relaxing. We were given less than one night in a refund for all the headaches we had. No urgency from the property mgmt. team. To be at a large house with ALL these issues for what you pay - RENT SOMETHING ELSE!!!

Everything was perfect

Beautiful House, Perfect Location! Kitchen was stocked wonderfully, is an. exceptionally clean and well cared for home! Comfortable , plentiful beds and well laid out for our group of 16!

The house overall was excellent for our family. It was very spacious and nice. The kitchen was well equipped. The outdoor area had plenty of seating although the pool was a bit small for a large family. The only thing that bothered us was all the little “threatening” notes that were posted around the house. While some of the notes were helpful, ones saying we will charge you for a replacement if you get makeup on a towel and we will charge you if the elevator malfunctions and we have to call for maintenance are a couple of examples. There were several others. Considering what we paid for the week for this beautiful house I found these notes very offensive. As far as the realty company is concerned we were very pleased. They sent a message checking to make sure everything was okay and to see if we needed anything. They sent another checkout message. I liked this a lot. It was much easier looking at this rather than having to try to find the info on their app. Overall we had a wonderful time in this beautiful house. The late checkin time was not good. All other places that we have rented the latest checkin time we have seen is 4:00. This one was 5:00. That is a bit late. One last thing, and I realize the realty company nor the owner had any control over this, was there was construction going on at two neighboring houses. The workers' vehicles were parked on the street which made it difficult to maneuver thru while they were there. We had threatening notes saying we would be towed if WE parked on the street. And the noise from saws and other equipment was a bit annoying. So, you may want to ask if there is any construction nearby if you don't like the noise.

The house overall was excellent for our family. It was very spacious and nice. The kitchen was well equipped. The outdoor area had plenty of seating although the pool was a bit small for a large family. The only thing that bothered us was all the little “threatening” notes that were posted around the house. While some of the notes were helpful, ones saying we will charge you for a replacement if you get makeup on a towel and we will charge you if the elevator malfunctions and we have to call for maintenance are a couple of examples. There were several others. Considering what we paid for the week for this beautiful house I found these notes very offensive. As far as the realty company is concerned we were very pleased. They sent a message checking to make sure everything was okay and to see if we needed anything. They sent another checkout message. I liked this a lot. It was much easier looking at this rather than having to try to find the info on their app. Overall we had a wonderful time in this beautiful house.

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house has several maintenance issues requiring attention. The pool area has board lifting around it an nails coming up. Some of the pool furniture has holes. The house was not clean and smelled of smoke.

The configuration of the house is perfect for a multiple family vacation. The property was nicely furnished with all the kitchen amenities needed. The loaction was fabulous. I couldn't have asked for anything better.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a group of 12 people ranging in ages from 1 to 85. This house worked for everyone. The main floor bedroom was great. We appreciated having an elevator in the house for luggage as well. The beach access could not have been better. Lots of common seating space and a dining table big enough for all of us.