Features
Map
Availability
Review
Features
-
MORE
At Least 80% Lighting From LEDs Beach Towels Smoke-free Property Chef Computer Monitor Desk Desk Chair Dryer Iron/ironing Board Safe -
OUTDOOR
BBQ Grill(s) Beach Loungers Garden Outdoor Furniture -
PARKING
Onsite Parking Options Include A Garage Wheelchair-accessible Parking And Van Parking Available -
INTERNET
Available In All Rooms: Free WiFi Available In Some Public Areas: Internet Access In-room WiFi Speed: 250+ Mbps (good For 3–5 People Or Up To 10 Devices) -
CONVENIENCES
Elevator -
THINGS TO DO
Fitness Center Golfing Heated Pool Hot Tub Kayaking Outdoor Pool Playground Sauna Shared/communal Pool -
ACCESSIBILITY
2 On-site Accessible Parking Spaces Area Rugs In Public Areas Elevator Front Entrance Ramp Hardwood Flooring In Public Areas If You Have Requests For Specific Accessibility Needs, Please Contact The Property Using The Information On The Reservation Confirmation Received After Booking. Pool Access Ramp On Site Pool Hoist On Site Smooth Flooring In Public Areas Stair-free Path To Entrance Thin Carpet In Public Areas Tile Flooring In Public Areas Well-lit Path To Entrance Wheelchair-accessible Parking Wheelchair-accessible Path Of Travel Wheelchair-accessible Path To Elevator Wheelchair-accessible Pool Wheelchair-accessible Van Parking -
GUEST SERVICES
Concierge Services Housekeeping (limited) Laundry Facilities Water Sports Equipment -
FAMILY FRIENDLY
Dining Table Kitchen Laundry Facilities Microwave Outdoor Pool Playground Refrigerator Separate Dining Area Separate Living Room -
BEDROOM
Air Conditioning Bed Sheets Heating -
BATHROOM
3.5 Bathrooms Bathtub Or Shower Hair Dryer Shampoo Soap Toilet Paper Towels -
ENTERTAINMENT
Cable/satellite Channels Smart TV -
OUTDOOR SPACE
Balcony -
FOOD AND DRINK
Blender Coffee/tea Maker Cookware/dishes/utensils Dining Room Dining Table Dishwasher Electric Kettle Ice Maker Kitchen Kitchen Island Lobster/crab Pot Local Meal Delivery Service Microwave Oven Paper Towels
Map
Availability
Review
-
Shanan C.
Submitted Jun 11, 2025
Stayed May 28, 2025The Montage Kapalua Bay resort is stunning, and the residence itself is spacious with a partial ocean view, nice kitchen, daily housekeeping, and access to beautiful pools with food and drink service. However, serious service and management issues affected our stay. Check-in was confusing: staff told us owners weren’t allowed to short-term rent, and garage fobs weren’t provided, requiring hours to resolve. Birds swarmed the open-air restaurant, creating unsanitary conditions despite excellent food. Mid-stay, a pipe burst in the primary bedroom on our toddler’s birthday, flooding the room with 1” standing water, impacting luggage and all clothing. We spent the day canceling plans, laundering items, and coordinating cleanup with Montage teams. The bedroom remained hot and humid for days. The owner did offer to move us, but relocating our unpacked group with toddlers and a birthday party already setup wasn’t practical. We requested a 50% refund due to lost time, disrupted plans with lost deposits, and hours laundering wet clothes. The owner only offered 5,000 (25%), which we reluctantly accepted. What was most disappointing wasn’t the dollar amount, but the lack of ownership and empathy throughout the process. We initiated every follow-up and were continually met with resistance or deflection. Montage staff also confirmed residence guests receive less support than hotel guests. Beautiful setting but next time, we’d book directly through Montage for a true 5-star experience.
-
Vlad m.
Submitted May 9, 2025
Stayed Apr 7, 2025Had a great time with our family. Condo is very spacious and comfortable.
-
Rebecca K.
Submitted Mar 29, 2025
Stayed Mar 16, 2025Amazing property with beautiful accommodations.