Marriott Crystal Shores✨ Experience Paradise in a 2BR Villa - Sleeps 8!
Marco Island, Florida
2
Bed
2
Bath
Hotel Resort
Property Type
8
Max Sleeps
Marriott Crystal Shores- 2 Bedroom Unit Sleeps 8!
***PLEASE DO NOT PUT IN A RESERVATION REQUEST USING THE “REQUEST TO BOOK” BUTTON***
*Please be advised that units are assigned at check-in, therefore the view depicted in the ad is not a guaranteed view from the unit.*
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Features
Map
Availability
Review
Features
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MORE
Smoke-free Property Dryer Iron/ironing Board Phone Safe -
OUTDOOR
Beachfront Location -
INTERNET
Available In All Rooms: Free WiFi Available In Some Public Areas: Internet Access -
THINGS TO DO
Fitness Center Hot Tub Outdoor Pool Shared/communal Pool -
GUEST SERVICES
Laundry Facilities -
FAMILY FRIENDLY
Dining Table Kitchen Laundry Facilities Microwave Outdoor Pool Refrigerator Separate Living Room -
BEDROOM
Air Conditioning Bed Sheets -
BATHROOM
2 Bathrooms Bathtub Or Shower Hair Dryer Towels -
ENTERTAINMENT
Cable/satellite Channels TV -
FOOD AND DRINK
Coffee/tea Maker Cookware/dishes/utensils Dining Table Dishwasher Kitchen Microwave Oven Refrigerator Stovetop
Check-in : 04:00 PM
Check-out : 10:00 AM
No Wheelchair
No smoking
No pets
Children allowed
Max occupancy : 8
Map
Availability
Review
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Kathy R.
Submitted Apr 13, 2023
Stayed Apr 1, 2023We were told about balcony work after our trip was already booked and only shortly before we came to Florida. When we inquired, we were told we would have little to no inconvenience. Not to mention we were supposed to have direct gulf view access, yet we ended up on the side of the property. Then when we got there we received a note on our door, an email and text that we were LOSING access to our balcony, which is a HUGE part of the vacation club experience. Our tables and chairs were wrapped and stacked up for multiple days. A dumpster was directly below our balcony filled with garbage. Workers were on our balcony and ropes obstructed our views of the beach...along with the platform the workers used. I was woken up on one occasion while workers noisily worked outside my bedroom. When I tried to communicate with Erin Helm (Marriott), she was apparently in meetings each of the 3 times I stopped by. I left voicemails for her, as well as messages with the desk staff. She did not communicate with me. I did speak with Heather Ackerman (Marriott) who indicated compensation was being discussed for disrupted renters but I also never heard back from her. I spoke with the property manager we rented the room from, and all he did was continually tell me he was following up with the owner. Basically he just waited me out until my week was up. He NEVER produced any tangible result. Ultimately I am EXTREMELY disappointed in how this was handled and there is NO WAY the amount of money equalled the product we were promised. I would very much appreciate a follow up call for final resolution.
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Chris S.
Submitted Mar 13, 2023
Stayed Mar 4, 2023Very nice place. Has a lot of entertainment for kids very convenient to restaurants. I wasn’t aware it was a timeshare rental so we were harassed to buy a timeshare . Nice side view of ocean but you could not sit outside on balcony because garbage dumpsters were there you could see and smell them and every morning around 7;00 they would empty them!! Then the laundry truck would come every evening and you could listen to the noise and the workers cursing or telling bad jokes. The place was nice but has no extras like you get use to with VRBO it is way overpriced I would have stayed at a hotel if I knew it was this way. 3 beautiful pools but they are not deep and you could never find a chair to sit by pool. I know it all sounds bad but it was 4th floor if I ever stayed there again it would only be ocean front and a higher floor. It still was a fun vacation but very much over priced!!
