GREAT STUDIO AT WESTGATE TOWN CENTER RESORT & SPA NEAR DISNEY

My daughter and I have stayed here twice now and both times were excellent!

Came to celebrate with my grand daughter on her 10th birthday along with 2 of her friends. They were very disappointed that the water party was not in service. I feel that should have been communicated when checking in, instead we had to hear it from other guest, who also made us aware of the swans as well. We figured going to the pool would suffice, but a group of boys played ball out there the entire time, all the while hitting us and others owith it. Also there was not enough seating

We booked very last minute and the owner was very responsive and accommodating. The studio was very clean and as pictured. Highly recommend and would stay again.

The bed was too hard, we had to keep on shoes because of the cold tile. There was no breakfast. Everything else was okay.

During my stay we came back from the park one day and the entire unit smelled like paint thinner. I contact the front desk to see if someone did painint in the adjoining unit or why the overpowering smell was there. I was told no painting was done and they would send someone immediately. Half hr later still noone came, i called again and was told the same that it was marked urgent and someone would be over, yet again noone came. I called a third time, told the same again and yes you guessed it again noone came. I had to leave all doors and windows open for hours to try and air the place out. My wife and daughter are severe asmatics and were forced to leavr due to it causing breathing issues for them. It took 2 days to finally get someone to come and they sent a housekeeping lady with a bottle of fabreeze like that was a proper fix. I noticed it stopped when the air conditioning was turned off, so im assumung it was an issue with that. Aside from the piss poor customer service everything else was good. Unfortuately our trip was ruined bc of this, money was wasted and we will never be staying again nor recommending it to others. We will be filing a complaint with my bank for the money back.

I was very impressed with the cleanliness of resort. My family enjoyed their stay.

The resort area itself was nice, but our actual condo was not as advertised. There was a weird conjoining door with the condo next to ours and the people in there were extremely noisy yelling at all hours of the night and early in the morning. I did not feel safe in that condo. The bathroom tub had a cleaning rag in it when we arrived. My bed sheets had what looked like Cheetos dust in them.

Was a great stay. Property was very nice. Our stay was for work so we didn't get to do much but would like to stay again when we can do more.

My wife lost her sunglasses at the pool. She left them on the edge of the pool and when she returned, they were gone. I left my mobility scooter seat cushion at either the Drafts or Town Hall. Both told us to check Lost & Found. Nothing was listed L&F. Very disappointing. We were the last customers at the Drafts bar and called first thing when they opened in the morning. Nothing was found. I suspect the “help” discovered and took my cushion.

Amazing