Whalebone Oceanfront 3 Bedroom Cottage B

We encountered several issues during our stay at this large company-managed property. While the text system and portal were excellent, the Wi-Fi password was incorrect. Check-in was scheduled for 4 p.m., but the office closed at 5 p.m. We arrived to find the house dirty and had to clean it ourselves, as the floors, counters, and sinks were not cleaned. The property management group took shortcuts, such as not installing soap in the bathroom dispenser and leaving an unusable bottle on the counter. The master shower dispenser was also empty. Hours later, we discovered the Wi-Fi network name and password were wrong. They offered to send someone to clean the floors, but I had already done it. My daughter noticed water on her head in the kitchen due to a ceiling leak. After another text conversation, someone inspected the leak. The first 24 hours were unpleasant. The property is technically oceanfront, but the ocean isn’t visible from the first floor. It’s visible from the bedrooms on the second floor. The master bedroom on the first floor has an inefficient HVAC system and lacks vents, so bring a fan. It also has a view of the parking lot and septic field. The decor choices are strange, with a large chair in the master bedroom blocking half the dresser drawers and a closet full of vacuums and cleaning supplies. The property lacks a VRBO vibe and resembles a corporate mid-quality Holiday Inn. The beach is inaccessible for those with mobility issues, as navigating several steps

No heat in the downstairs when we arrived on Monday. Unit needed new fan and it wasn’t replaced until Wednesday. It was 63 degrees in downstairs.

Prompt and tidy!

Our family had the best time at the cottage. It was the perfect location, wonderful view and loved being right there at the pool and beach. We will come back and rent this same house next year!

Very comfortable and convenient location!

This is a beautiful property with easy access to the beach.

4pm is too late for check-in. Most people are driving and go directly to the property. I arrived at 3:30 and had to try to contact them so we could get in to use the restrooms. All of the voicemails were full and initially we gave up and left to find restrooms. I guess I could have tried to get an early check-in. Not a deal breaker though. Nice place and great location. Pool was clean.

We enjoyed how close the property was to the ocean! Cottage could have been cleaner when we arrived. Dead flies on windows and blinds, couch was very dirty and the previous renters did not clean the dishes very well. The cookware needs some serious attention. If i would have called the first day, the property managers were will to work with us, but i waited till it was time to leave to send messages and pictures.

We really loved the location and ease of getting to the beach access and pool. Our teens could easily walk to get ice cream. It was quiet for thr most part and very relaxing. We had several maintenance issues and despite multiple communications starting on the first night the problems were not resolved during our stay. The lights in the kitchen blinkedd incessantly so we had to turn them off

We really loved the house. Would have loved a better beach view, but you can’t control the height of the dune! I felt like people from other houses came used the pool, but again I do t k ow how you would do control that. Overall we had a great stay.