Sunset on China Cove

I am writing to formally express my serious disappointment with the condition of the cottage during my recent stay from [dates of stay]. The experience was far below the standards expected, especially given the high price and the assurances from the booking platform. • No air conditioning, making the cottage extremely uncomfortable in the heat. To make matters worse, the door was left open when we arrived, compromising security and comfort. • No drinkable water available, which is simply unacceptable for any paid accommodation. • The barbecue was completely non-functional, ruining our plans for outdoor meals. • The backyard and surrounding area were poorly maintained and neglected. • The bed was uncomfortable, and we were bothered by bugs, making restful sleep impossible. • Kitchen utilities were in poor condition, the dishwasher was broken, and coffee cups were dirty, which is unhygienic and disappointing. This level of neglect and lack of basic amenities is unacceptable and does not justify the cost paid. I trusted the listing and platform to provide at least a basic standard of comfort and cleanliness, which was clearly not met. Given these issues, I insist on a partial refund to compensate for the significant inconvenience and discomfort experienced during our stay.

The location was beautiful and easy to find. Being 5 minutes away from Tobermory was great. The inside of the house was well looked after with up to date kitchen, washrooms and comfy beds. Be aware the stairs to the loft were very steep. There were issues with the front door lock which others have also noted. Kam responded promptly; however after several tries we were also able to figure it out on our own. Outside, things looked in need of some TLC such as 2 dirty kayaks under the deck which didn't look inviting to use. The hot tub looked clean though we didn't use it. The best part were new chairs by the beach that were great while watching the sunset!

Great location, access to plenty of activities nearby, local shops and restaurants were delightful! The property itself was beautiful inside and out. Could have used some TLC before arriving

Beautiful location. Had a bit of a hiccup checking in; but that was figured out on my own. Clean place, but many repairs need to be done. The back and front lights weren’t in full working condition,, and the back door knob wasn’t attached anymore. The tub in the bathroom doesn’t fill up. For the price; updates need to be done. Sunsets were beautiful, and location was great. I would return if things got fixed.

My friends and I had a great time at this location. When we arrived the house was clean and had proper amenities. The rooms were adequate and cozy. There were fresh linens and pillows. The lake front view was our favorite. The water was fresh and it was quite shallow. The viewing dock was fabulous and allowed us rest during our swim. We all enjoyed out stay.

Cottage location is amazing. Beautiful water. Property could use some maintenance and upkeep (especially for this price!).

We very much enjoyed our stay at the Cottage. The property was clean and welcoming. Besides the little hick-up at check in we had a great time.

beautiful and cozy property with lots of space and great location right on the lake. the host was responsive and accommodating