Whisper Way Dream | 3BR, 3 Bath Condo w/ Breathtaking Views and Private Balcony Near Disney

Great location. Desperately needed updates. Beds, bedding seemed to be very old and needing replacement. Ice machine was not working as it appeared to have lost its seal causing condensation and clogging ice return. House keeping came into rental and we were told they were not aware of our early checkin even though it was purchased in advance.

The unit was dated. The pillows and bed coverings were old. Furnishings were worn and soiled. The toaster and coffee maker didn’t work well. Our second night we had to make a late night trip for toilet paper as we weren’t aware that it wasn’t supplied.

We rented this condo for 3 weeks. During that time there were multiple maintenance issues that existed from day 1 that were never addressed. Some items were obvious like the patio which was pictured with 6 six chairs but only had 3. Then there was the dryer which NEVER dried clothes. Despite multiple calls to property management it was never fixed. Instead we were told that the dryer was under warranty and therefore couldn't be fixed because it would violate the warranty!! Even simple things like changing light bulbs took 3-4 days to resolve. If i owned this property I would fire the property management in a heartbeat. The rest of Reunion was delightful. Great service and accommodations in a prime location.

Our family enjoyed this condo and it was convenient to all the Disney parks and activities that we did. Would recommend!

Emailed with complaint/concern and only response received was ‘ we noted your reservation’ no follow up or anything.

The description of this property is not accurate. The picture of the washer/dryer is not from this unit, the actual W/D is older and smaller. All of the furnishings are worn. The couch would spit out feathers whenever sat on. Linens are listed as being provided, the only sheets in the unit are the ones on the beds, towels were gray and there are only 6 towels for a unit that can accommodate 8 people. There are water stains on the ceiling in the bedroom with the queen beds and the attached bathroom. One of the queen beds made creaking sounds everytime there was any movement on the bed. The freezer was leaking, and was looked at twice by a maintainence person, never fixed. We stayed here for 6 weeks, we contacted the Management numerous times and received very little help. After the 5th week we finally received additional towels, left inside our unit while we were gone. Anytime we would contact the Management, depending upon who answered the phone, we would get a different answer or promises of resolving the problem with nothing happening.

Overall place was nice but communication with property manager was not great. Had to reach out multiple time to get a hold of them. Home didn’t come with any starter package of dish soap or garbage bags. You can’t dispose your own garbage so you have to call the property manager each time for them to pick up your trash bags which in theory is nice but poses a problem when you can’t easily reach them.

Very clean a spacious apartment. We enjoyed our stay an would definitely book there again. We just wish they had extra rolls of toilet paper.

3 guys went down to see a Car Auction and we all had our own bedroom and bathroom and as a bonus we shared a kitchen and living room and deck We really enjoyed our stay.

The resort itself was nice and had plenty to do. My issue was with the condo. The furniture is dated and could stand to be replaced but that was not biggest issue. We checked in on Sunday and as we were checking out the condo I noticed the heating element in the oven was broken. We call immediately to report the broken oven and want to know if it was useable or not. We had to leave a message because the office was closed. The next morning we get a call back and explained what we found in the oven and we were told they would send someone to check it out. No one came to see about the oven until Thursday and it didn’t get fixed until Friday afternoon and we were leaving Saturday morning. The next big issue the we encountered were roaches, we called immediately when we saw 2 in the cabinet. We were told someone would check it out. That same night we went out and brought raid and traps. No one ever came to spray for the roaches so we spent our vacation fighting roaches. We have left all of our baggage outside in the cold garage (that is not attached to the house) to make sure we did not bring any of them home. The unit did not feel clean and you could tell that the carpet had been vacuumed which we did when we arrived. I also had to buy cleaning supplies to clean the condo to my standards. This is the first we have experienced something like this as we have rented really great places in the past and have had any concerns addressed immediately. This vacation was very disappointing,