Upscale Beach Hideaway

The property was clean, well maintained, and safe. The extensive rules and notices were very off putting. Towels on the balcony result in two notices taped to our door in 30 minutes. Not having the date on the parking pass resulted in a notice on my windshield with a threat to tow. Very strict in pool area. No floats or drinks. Armbands had to be visible at all times. No music. Shut down totally at 10 pm. Beautiful beach and resort but excessive rules. Made me feel like I paid to be bossed around.

There was no guessing on what I had booked. It was pictures of the actual room I was staying in.

Elevators were fast, but it was so nice being able to easily and quickly take the stairs to get to the beach/pool. Loved everything about the place, and the restaurant was great. Hope to be back soon

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good

My stay was perfect the weather was perfect and everything in the condo was perfect. Exactly how it was described and accurate pictures. I was planning to leave before Helene came to town anyway, but it was wonderful!!

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: the first time when we opened the door we felt a strange smell in the room...the sofas were very old and stained...we didn't want to sit on them...sleeping on the sofa was a pain, the mattress was very thin and all the iron just pressed against the was very hard and it hurts... and every time you lie down on the sofa bed, you constantly hit the iron frame that is not covered by a mattress... and the sofa smelled so bad that I covered it with towels, because I couldn't sleep because of the smell... there were no normal blankets to cover myself, there were so warm, made of polyester, which had to be washed before use... I was counting the days until my vacation would end because it was so hard to sleep there.... and the chair with pillows smelled so bad that we moved it far away so as not to hear the smell...there were not enough dishes in the kitchen, we had to constantly wash...pots and pans were so old and scratched that I didn't want to cook anything in them...the kitchen board is so old that it's scary to cut something on it...everything was old and cheap...there were no kitchen scissors in the kitchen...the kitchen cabinets themselves are new and clean, refrigerator, microwave, oven ,dishwasher, all in very good condition

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an amazing time. Can't wait to come back. The room was exactly what we expected. The pictures were current.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had an excellent experience while staying at the Boardwalk. I will stay again next year with my family to enjoy the amenities that are offered. I only issue with the stay was the microwave was not operational.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great. Really enjoyed the condo and restore. We have stayed here 3 times now.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stay at Boardwalk twice every year. This was our first stay with Emerald Coast. I appreciated the early check in. Overall though the unit was not the best. The microwave did not work. That was frustrating as we bought mainly easy food that could only be microwaved. It took two days for someone to even look at it and it was still not fixed when we left. We wasted a lot of money on frozen food. The closet doors were broke. Most all the kitchen outlets do not work. Only one outlet worked in the bedroom. We would stay again at Boardwalk but probably will find a different company to book with. We always had a great experience with Royal American and I’m sad it changed ownership.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This unit must have not been occupied in a while. There was no coffee maker but they did send one up the same day. The microwave did not work and was reported. I was told maintenance would be up the next day but they never showed and was never fixed. Very inconveinent. I emailed management and they never replied back after that. Couch and love seat had dirty spots all over. Toilet made sounds continuously but I didn't report that since my other issue wasn't taken care of. Also, Too many rules at The Boardwalk now, we won't go back.

Overall this is a decent place to stay. It has the basics of everything you need. It was clean upon arrival. There were a few minor issues that weren’t worth contacting the owner over during our stay, such as certain outlets in the kitchen did not work. The fan in the bathroom did not work. The light over one of the bunk beds did not work. The couch was pretty dingy and worn. There were minimum dishes. I have 2 kids 4 years old and under and all the dishes were glass/ceramic so some plastic cups/plates for them would have been nice. The only broom available to sweep with everyday was very worn and small. It was a major inconvenience that they closed the little splash pad area the last 2 days of our stay but I understand that’s out of the condo owner’s control. Probably would not book this unit again.