Tidewater 1 BR On The Water + Bunks 2 BA Slps 6 19th Flr Breathtaking Views!

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Condo seems to not have anyone to care about the condition of the furniture or to update anything. the condo had not been dusted in a while. We have rented more for less than the expense of this one

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Worst experience I’ve had. DO NOT recommend this company.

The master bedroom door didnt lock. The remote wouldnt

Great room, great view, great spot, elevators can be slow and long wait during busy hours. Besides the elevators no complaints. Nice gym, nice pools. Nice beach, good room, great view, owner responded quickly to texts and MX teams assigned. We had a light bulb burn out in the master bedroom and they replaced it quickly.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Spent 7 days in ocean view condo - 1 bedroom. The rooms were bright and airy. Nice colors. We enjoyed the stay but would suggest the property owner consider cleaning the couch and loveseat which were visibly stained and had an odor. The bedroom pillows had a bit of odor. Shower needed a better cleaning. The furnishings seemed a little outdated. Table and surfaces were a little sticky. We wondered if things had been cleaned after the last residents. The appliances worked well. TV had plenty to watch.

The surprise fees and excess charges were upsetting and costly. Far too expensive Elevators did not work and the wait was awful. Beach chairs were overpriced and the double fees from vrbo and property manager were excessive.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We paid a butt load of money to stay 5 nights in 1912 at Tidewater and it was awful from day 1. However we couldn’t afford another room so we had no choice but to stay here. Straight out the gate we get there and the AC isn’t working. The room was dirty. Mold on shower curtains, bed is very uncomfortable and makes an awful lot of noise even when you just sit on it, sounds like it’s gonna break. Ice maker didn’t work the whole time we were there. Coffee maker (Keurig) didn’t work the whole time. And yes we called and they sent maintenance to our room twice, the only thing that was fixed was the AC. Nothing else. Dryer also has rust inside the door and it ruined my towels and clothes. That’s just the room itself, onto the building. Elevators are HORRENDOUS. We were on the 19th floor and couldn’t just take the stairs so we would have to wait 10 mins - over an hour for an elevator to get to us. They had to start a putting employees in the elevators and allowing them to get people where they needed to go thank god for that otherwise we would’ve never left the room. Pools were nice. Hot tub was nice, food/bar was top tier. My only complaint about the Condo building was the elevators. They definitely need more and to make sure they all work when busy season hits. As for the room. I wouldn’t stay there again if you paid me. Honestly the owner of that room should offer us another 5 night stay for FREEEEEEE considering they don’t care about their guests having working appliances and a clean room to call home for a week.

Great place horrible elevator

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We arrived to the condo at 4pm, and had pre-registered prior- and checked in on the 2nd floor. After waiting for the elevators to come, we finally made it up to the 19th floor, room 1912. We entered the condo around 4:45pm and it had not even been cleaned from the previous guests. There were feminine products and trash scattered all over. A cleaning lady finally did come to the room, and did a VERY brief cleaning job, explaining to me that they do not clean the air return vents in between guests unless they are scheduled for deep cleaning. I showed her how filthy it was with dust and dirt and she finally agreed to wipe it off, after I asked for the cleaning rag. I have photos of the condo upon our arrival. We had previously really enjoyed all 5 of the other stays we have had at Tidewater in the past couple years, however this stay was VERY disappointing to say the least. I had reached out and no one ever contacted me back about the room condition. Customer Service, Maintenance, Housekeeping and just overall attentiveness majorly needs improvement. Also elevators need upgraded! POOR system in place for the elevators.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed in Tidewater unit 1912 and had great vacation. Unit is big and well equipped. View of the beach and an ocean absolutely amazing. Kids liked bunk bed area and I appreciate huge amounts of towels in each bathroom. I contacted ECDI about few minor issues and it was fixed immediately (I asked for extra chairs for a balcony and a blanket for sleeping sofa). Kristine from ECDI was very helpful and we was very satisfied with her excellent costumer service. The only things about unit 1912 I didn't like it's that balcony door is hard to open for a kids, need strong hands and dryer is 22 y.old and take longer to dry clothes. Also Tidewater resort have huge waiting line by elevator and construction on a road, bad traffic. Will definitely rent from ECDI again, it my second year and costumer service is outstanding. But next year will pick different resort.

Communication with the owner was fantastic. We enjoyed our stay and we were very happy with the condo.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Only draw back is limited beah space if chairs not included in rental property. They put out all chairs regardless if rented/reserved. I am guessing a way to “encourage” chair rentals. During my stay i would say more thn 60% vacant entire day. The actual unit was great.