Summer Deals!! Stunning 6th-Flr Views! Family-Friendly! Free Activities!

Upon arrival, we got a msg that the sliding door to patio did not work and would be fixed 5 days into our stay, which was a week. That was an inconvenience to say the least. Shower curtain in hall bath was moldy as was mold in tub. Main pool was closed from Wednesday til we left Saturday. Not all the elevators worked the whole time we were there and waited up to 20 minutes to get one. Parking deck was so full we had to park in a field behind it and no lights for security. Very few handicap spots also.ac would not cool off properly. Maintenance came and fixed and also hospitality changed shower curtain. We have stayed at this resort before and liked it very much. We were very disappointed in this stay and probably will not stay again.

The room itself was clean and comfortable, and we had no complaints about the space. However, the overall check-in and check-out experience left a lot to be desired.We were informed that check-in would be after 4:00 PM CST, with a note that during peak season or holidays it could be as late as 6:00 PM. By 6:00 PM, we still hadn’t received any communication about a delay. I had to call myself, and while the representative I spoke to was apologetic and explained the inspector was running behind, it was frustrating to be left waiting with no updates—especially after a full day of travel with two young children.Around 6:30 PM, we finally received a call saying we could enter the property without the inspection being completed. At that point, we had no choice—we couldn’t keep our kids waiting in the car any longer.Then came checkout day, and the issues continued. Despite the stated checkout time of 10:00 AM, our access code was reset before then, and we had to call just to get back into the unit to finish packing. To make matters worse, on the morning of check-in, I received a message asking for my estimated checkout time—before I had even arrived!The lack of communication, inconsistent timing, and overall poor coordination made the experience more stressful than it needed to be. The room was fine, but the way everything else was handled was disappointing and unprofessional.

We loved our place. Any issues we had was taken care of quickly. Everyone was helpful and very nice!

We loved it! It was spacious comfortable beautiful view wish we could move in forever.

We had a great time! We were not supposed to check in until 4:00, but we got to check in early. Room was very clean when we arrived. Maintenance arrived within two hours to address the issues we had. This is the second time we have used Book That Condo for reservations. We were very pleased with their help. Can't wait to return next year!

We come to PCB every year & always choose different places just to find our favorite & this was definitely our favorite so far. It gave me the option to rate 1-5 I put a 5 so I hope that was the best!! The only thing I didn't care for is parking across the street but most bigger condos are the same way. Everyone was so friendly and book that condo employees were absolutely amazing!

Condo was clean and comfortable the staff was friendly. I got a call the morning after the first night to make sure everything was good and to see if any maintenance was needed. Everything was good and working properly. We had a great vacation and I would recommend bookthatcondo.

From beginning to end our stay was amazing! Customer service: the folks at Book that Condo were available and helpful before and during our stay, checking in several times during our time there. Accommodations/Condo: Condo was clean and super spacious and the view was gorgeous. The balcony was a treat, with plenty of room and a view that can't be beat! Location: Perfect for beach access, all entertainment, and many dining options. Can't wait to return!

Very easy and fluent checkin. Got to our room and there were a couple of maintenance issues, but BTC took care of them immediately the unit was nice and clean and we certainly will rebook with BTC in the future. Our week was wonder beautiful view and ocean front

We were move to a different place that we didn’t book after check in time.. the place we were moved was NOT comparable property or location .. was told we would be compensated and we haven’t been.. the after hours call person was rude when I called with a problem