Sugar Mountain, North Carolina
This is such a pretty unit! Master bedroom has a king sized bed and tv, second bedroom has 2 twins and a tv, and there's a queen sized sleeper sofa in the living room, as well as a smart tv.. The kitchen is updated with lovely stainless appliances and granite counter tops. Sugar Top has an on-site shuttle to take you to and from your car when you're going out for the day. 24 gated security, free local phone service, in-house garbage chutes, pool, jacuzzi, sauna, steam room, whirlpool and fitness room are all included with your rental of this condo.
Kitchen has pots and pans, dishes and silverware, small appliances. NO coffee is provided, but we are now stocking units with salt and pepper, and cooking oil.
Sugar Top condos are not air conditioned.
The units only have a 38 gallon water heater , due to space limitations.
This only permits a 3-5 minute shower before the heater needs to recycle and reheat. .
We liked The pool, vending machine & the view. I’m very disappointed that we chosed to stay at this hotel I was told that they were going to provided toilet, paper but when we got there it was only half a roll of toilet paper and napkins. The apt was not clean at all the floors were dirty, looked like the bedsheets were not washed at all they had dirt and lint on them the sheets were stained, we found a toenail on the bed which was disgusting because it didn’t belong to any of us. The carpet in the king room was beyond dirty with hair and dust. The bathroom with the king bed was not clean the shower curtain had mold and had a bad smell. Also the room didn’t have a remote control when we asked for one they said they would give us one when we returned to the room there was a remote control in our bed no one informed us that they were going to enter the apt so unprofessional. Our stay there was not pleasant at all. One morning we were woken up by knocks on the door at 8 am it was 2 guys bringing in a new stove of course we were not informed of this the guys kept apologizing they thought we were the owners of the apt we told them we were guest. Worst experience ever in a hotel honestly it didn’t feel like we were at a hotel felt more like a roadside motel. The guys in the front desk were very rude we would always say good morning they didn’t even bother to respond. They only allow us to park in the top the 1st day the other 4 days they maded us park all the way down.
First, the good: the unit was clean and roomy, and the property was centrally located and the views were nice. Previous reviews mentioned a limited amount of hot water but my family of five washed dishes and showered with no issues. We did stagger our showers based on the reviews I read. Now for the bad, CHECK IN and PARKING are a real nightmare. Sugartop does not allow parking at the top for visitors/renters, so when you check in , you have to wait in a one at the guard shack for one of the 5 loading/unloading spaces to be open. Once you are at the front of the line of cars, you can drive up and unload your belongings and party at the top. You then drive down and park at one of the parking lots located at various locations down the mountain. A shuttle runs continuously between the lots and the lodging. Honestly, there appears to be ample parking at the top and second lot, but you will not be able to park there. Check in consisted of us sitting in our car for an hour, then waiting at the top with our luggage for another 45 minutes. The common areas of sugar top feel like the hotel in Hot Tub Time Machine! Also, it looks like you can walk to the Oma lift/run with your gear and drop into Sugar Mountain and then ride the lift back to your room for lunch or a break…this is not the case…the lift is a short distance away but you will have to drive down the mountain, onto the main road, then into Sugar Mountain where you will struggle to find parking like every other poor sap!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice two-bedroom condo on top of Sugar Mountain. The only inconvenience of the parking lot and shuttle.
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The views were breathtaking! Very nice condo on the mountain side.I would do it again.
Although I was in the area for a work trip, this property offered a home like feel to return to. It was clean, well-kept, and provided a beautiful view.
Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property was in a great location, great staff, would totally go back. Only issue was one bathroom shower was clogged and drained extremely slow and a lack of kitchen towels.
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our stay and would look to stay in this exact unit again. It was clean, comfortable and had a wonderful view. The twin beds were perfect for the kids.
We had a nice stay. Twin beds could use some work. Beautiful view
The condo was even nicer and more spacious than the photos showed--we were very pleased. Check in and out were easy and efficient. A comfortable and relaxing stay for the whole family.
Had a great stay at Sugar mountain. This is definitely one of the nicer condos in this resort. We had a little issue with getting the check-in code, but the staff was very accommodating even in the late hours when we arrived! We would certainly stay here again!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have rented this unit a couple times, we LOVE it!