Spacious, Coastal Condo On Okaloosa Island Waterfall, Lazy River

We loved everything about it. Was surprised to know it was a 3 BDR 2 1/2 bath! Furniture was beautiful! Only negatives are: bedding needs to be replaced. Sheets are horrible and would not stay on. Had issues with TV remotes. Tried to watch DVD in living room but couldn’t get remotes to work. DVD remote didn’t have any batteries and a piece of tape over where the batteries go. Asked for help and new batteries. Was told to go buy some batteries and they would reimburse. Too much trouble so did not do that. Also make sure you bring your own beach towels there are not any. Mattresses could use replacement.

Clean, nicely decorated property! End unit right by parking garage which was nice and convenient. Less than 5 minutes to walk through property and get to pool / beach. Having the beach chairs/umbrellas included was a nice perk! We did purchase and leave behind beach toys for future guests. Didn’t want to take home so hopefully they can be used by others :) We’ve stayed in FWB many times but never at Waterscape and this unit was perfect. We hope to return in the future. Thank you!

We got checked in at 4pm room was not clean, there were cockroaches in the bathrooms still Alive we were really freaked out and contacted management. Had to speak to multiple people before the issue was resolved. Issue wasn’t resolved til 7:30pm! They continued to tell me someone named Frank would be contacting me to resolve the issue which we never received a call back from. We were told by management to change our own sheets if there were extra in the room because they were dirty when we arrived. Staff was very rude to me and my children. We were overall highly disappointed with our stay here. We are use to staying at very nice high end places which is why we pay to much to stay where we do. By far the worst vacation experience we’ve had. Staff charged us extra for plastic forks every time we ordered food (required to be eaten with forks) at the pool tiki bar. We are very easy going people but the things that happened during our stay here were just not what we expected and should have been handled differently. I would not recommend this place to anyone! Especially if you have kids because the staff could care less about you and the cleanliness of your stay. We barely slept with one eye open due to the circumstances here. Was not enjoyable at all. Good luck to the next people who stay here.

Clean. Well kept and easy to get too. Good location with stuff to do

The property was good and the pool area was awesome.

This resort is the best place for kiddos, hands down. But fair warned, checkin is super late at 4pm, which was miserable with two small children who desperately need their naps each day. But once we were in, the experience was great. I would recommend the hosts put a simple broom in the unit. The sand adds up after a few days, no matter how diligent you are about wiping feet. The unit is beautifully decorated and we had another amazing vacation as a family here.

Beautiful third floor condo. Looks like it was just remodeled last week. New floors, countertops, furniture, paint, etc. — very nicely done. View looks out to the neighboring hotels but is easy to get to the on site water park and beach. This is our first time in this unit but our second time at this resort. Our family loves how convenient and beautiful it is.

It was very clean and nice the only things was someone popped in to clean up at 9am when check out was at 10. Felt rushed to get out but other than that it was very nice.

Great spot for a family. One thing we wished for was more toilet paper/dishwasher soap/garbage bags. Would be super cheap and save a trip to the store.

You can call but they won’t help you with things like the doors not locking or stained towels.