Rustic, Private Balcony, Mountain Views, Summer Pool & Tennis Courts On-site

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: two families with 5 children shared the place, and found it to be very nice

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Easy check in process, great location. Good for 2 families.

3 kids upstairs with their own beds and parents next room, while grandparents had their privacy downstairs. The people with checked in and out were super NOT friendly.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean condo close to Eagle. You just walk across the street. Unit is good size with enough space for two families.

We had a wonderful stay. short 2 min walk to the lifts.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was definitely convenient. Right next to Eagle lodge which was great! a little run down but worked for what we wanted. Very disappointed that the snow was not cleared from the balcony. It was piled so high that we could not see out any of the windows. We had zero view! Felt like we were trapped in an inside cabin of a cruise ship. Also, for the amount we paid to stay here, you should upgrade the paper towels, toilet paper and tissue. It was the absolute cheapest you can buy.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall our stay was amazing. Mammoth is one of our favorite places to be. As for rental, it could use some updates in the kitchen, but we made it work. A mop would be nice and basic cleaning supplies. We’ve always had this in our other rentals.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo is great! Pro’s: fabulous location (short, easy walk to Eagle lift (~ half a block), great layout, sofa and beds comfortable, on-site jacuzzi, property clean and management very responsive. Cons: cookware is long past it’s prime. They need to throw out all the old pots and pans and buy new. Bathrooms could be remodeled and towels are cheap - plus no separate towels for jacuzzi so bath towels get dirty.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice condo but Could use a few upgrades. I have it 4 stars based on the following: The kitchen was missing some items (baking sheets/dishes and Tupperware) and the toaster was broke on one side causing a fire hazard and burning your food. The recliner in the living room is in poor condition.

On Apr 7, 2021, at 13:17, Mammoth Sierra Reservations wrote:  Hi Drew, We are not at all implying that you are not being honest, just pointing all of the steps that were taken on our end to send you your reservation confirmation and arrival instructions, and highlighting all of the options for you to contact us in any time of emergency. Our office staff followed all of the necessary steps to send you the appropriate documentation to allow you to check in to your rental. Unfortunately at this time, we will not be providing a credit for the unused night. It was your decision to check in to another h On Apr 5, 2021, at 16:25, wrote:  Hello. We arrived on Saturday, April 3 expecting to check into the summit condos unit number 34 at Forrester. Instead, we were surprised to find no lockbox on the door and no information as to how to check in. I called twice that evening and left somewhat frantic messages as we had no place to stay. With no response back, I searched availability the same night. It was roughly 10:30 PM at this point so you can imagine how limited the options were. We ended up booking at the Westin, Which cost our family of 4 over 600 dollars for the evening. On Sunday morning I called at roughly 930 and spoke to Ryan, who said he was just about to call me. He explained that we received an email with check in information And that the keys were waiting for us all along at the mammoth reservations office. I explained to him, That the VRBO information on the condo describes a code for the unit but does not mention anything about checking in to a different place. And, in fact, we did not receive any check in information via email. I confirmed that by searching through all of my inboxes including my spam filter. I explain to Ryan that we were substantially put out financially and from a convenience standpoint, as we had to move our gear and groceries multiple times. I said that I expected some form of compensation for the first night, at the very least a credit for the night’s stay. He assured me that someone will get back to us, “probably not today because it’s Easter, but definitely by Monday“. At this point, it’s Monday evening at 4:20 PM and I have not heard from anyone in your office. Please reply confirming that I will be credited AT A MINIMUM for the first night stay as J incurred over $600 for that room night.