Phoenix IX ~ 2 Bedroom - Beach Front Balcony! Fifth Floor

The view was absolutely perfect, the unit was super clean and recently remodeled very tastefully. We were super impressed by everything and enjoyed our stay. We will come back and definitely using Brett/Robinson again. They really came through for us as we were suddenly without a place to stay & they rushed the rental process for us and professional!

We had a great time. Room was perfect!

I only had one complaint. The floors looked clean, but really were not clean and kept my feet black. I know it's hard to keep the floors clean in these rentals, but felt you should know.

This was a beautiful condo. The bed in the master is a little dated and squeaks every time you move or rollover and our AC went out twice and we had to wait for an outside company come to fix it 2 days in a row . They (company) wanted us in the room while they were fixing it because they were coming in and going to the roof so it messed up our beach time for a couple of hours on those days. But overall it was a great place to stay.

Pros: Breathtaking views, easy access to stunning white sandy beaches, front desk attendant Julie is very kind and helpful. Plenty of very accessible covered parking. Quite family friendly. Very clean property. Cons: sub par communication, no prior knowledge about check in procedure. We arrived after the front desk was closed- at 5:00 pm. Had to call and sit in hold for 20 mins just to find out how to check in. Had to drive to another condo building down the road to check. Condo furnishings were very dated and used, yet clean. Carpet was dated, dingy, yet clean. Several things were non functional in the condo, ie the broken microwave above the stove, closet doors falling all the tracks, broken blinds in kitchen. Amenities were very run down. Exercise equipment very dated and partially inoperable, tennis court ventilation falling off of ceilings.

Everyone was pleasant, friendly, and helpful.

My family and I stayed here. I didn't know what to expect. Check in was easy and fast. Everything was neat and tidy. Beach was clean and our condo had beach access. We went in September. It was still plenty warm!! Everything was quiet and not crowded because school had started. I would stay again at a place managed by this company. My husband is hard to please and doesn't like anything that is too difficult, customer service was great. We only have good things to say

The place was clean, comfortable and close to the water. The property management made everything very easy. We will stay with them again.

Thoroughly enjoyed our stay. Condo was nicely decorated and well maintained.