Phoenix I - 1 Bedroom Condo!

The location was perfect, and check in was a breeze. There was a horrid smell coming from the master bathroom sink, and some of thebsheets and towels looked like they'd been washed with something pink or red, but all was clean.

Someone was smoking tobacco in the balcony below and to the left of us and someone was smoking pot below and to the right of us best I could tell. I said something to a few of the staff and was told to tel security of course I didn’t have their number so I couldn’t tell. It made me Sick as I am allergic to cigarette smoke. Also both toilets would continue to run if not toyed with after a flush, very annoying to tell staff and have NO One come And fix.

The unit was sandy and dusty plus the rugs in the primary bedroom were sticky and sandy when we arrived. It was apparent that this was a very quick cleaning job which we found surprising because of the steep cleaning fee they charged. The ceiling fans hadn't been wiped off in a long time, the refrigerator has a thick layer of dirt on top of it and the ceilings themselves had cobwebs hanging all over the unit. We were also very surprised at what was not included in the price: we only received a starter kit of supplies. So, for an entire week they gave us 2 rolls of toilet paper (one per bathroom), a small roll of paper towels, one dishwasher tab and two trash bags. In their communications the management company said more could be purchased but when we inquired about getting more the front desk said they didn't have anything. Note that this small starter kit does not include any other dish soap, laundry detergent or kleenex. We were also very surprised that they still had their guests doing a list of chores prior to checking out. This chore list was somewhat extensive and changed depending on what list we were looking at (emailed, given to us at check in, posted on the fridge or talking to the front desk). It was actually quite stressful because we had an early flight out in the morning, so we had to get up extra early to make sure all our chores were completed. With all the extra work they told us was required in addition to the large cleaning fee, the lack of basic supplies provided and the dusty, sandy, sticky condo, really put a damper on our vacation.

Very nice place. Well supplied kitchen, great view, shows pride of ownership. Would stay here again.

The only problem we had was getting the TV fixed in the living room. Had to request maintenance several times before it was addressed

Comfortable and cozy for the three of us. Convenient location, even though the place was crowded the elevators were never a wait or problem. Super Comfortable beds. Beach was perfection. Sad the hot tubs weren't available for use. Nice that the amenities are shared between Phoenix 1 2 & 3. Would definitely stay again!

We needed somewhere with 2 big beds, this was perfect, 1 queen, 1 king, each with a bath. Kitchen had all we needed. We played games at table each evening, perfect for 2 couples. Enough privacy and room!

It’s much smaller than the pictures make it look, there was blood on the bathroom wall and multiple things were broken including our bedroom door wouldn’t lock. Price was too high considering all of this.

Nice place. Great view from the balcony. Only complaint is the internet service is horrible. Phoenix I needs more elevators and the service to the elevators was six months past due.

I was very pleased with the location, the accommodations, and the amenities. Everything was clean and well maintained. I needed more time to actually enjoy it all. The only issues we had were related to COVID and the availability of restaurants.