Phoenix East II - 8th Floor - 3 Bedroom

Everything was nice and we enjoy the Phoenix facilities. The condo was clean. The carpet did have some stains but overall we enjoyed everything.

I only have two suggestions that would make it better. The wifi was spotty and didn’t cover the whole condo. I reported it 3 or more times. No resolution. The other issue is the master bedroom carpeting. It was filthy. I recommend wood/ vinyl flooring or replace carpet. We had a fun time and would go back if those issues were resolved.

Very enjoyable

Loved this place and hope to come back. The condo was as described and the views were the best! Check in was easy and loved that there were only a few condos on our floor. I only took off a star bc there was a constant drilling noise due to construction on the roof of the condo. It only really bothered us in the early mornings. Overall, I would highly recommend!

We loved the place and location! The only complaint I had was they are ridiculously strict on check in time. Knowing the room was ready, they would NOT let you check in even 15 min before 5pm. Other than that, we had a great time!

Great location, great property, great balcony. We enjoyed our stay very much and the condo was great for our family trip! The only downside was that check in was disappointing. On our arrival day we received a text at 1:00 pm and two emails stating our room was ready and we could go ahead and check in. Because of this we rushed ourselves only to find out when we arrived that there is a glitch in the system and the room would not be ready for another 4 hours. That part was extremely frustrating. The only other part is the wifi isn’t very good at all in the unit. It was fine for adults but if traveling with teens or children who use wifi to play games and watch movies, this won’t be good for you. Everyone needs wifi these days to look up dining, directions, basically everything so the lack of strong wifi was the only downside to the property.

During the reservation/booking process, I did not get any real answer to my question of how the one night free that was advertised was calculated. The person taking my reservation said she could not give me an explanation and referred me to a booking manager. I tried to call and did not get an answer. Aside from that frustrating experience, we were very satisfied with the property and our stay.

We took our granddaughters away for spring break and truly had a great time in this condo. It was so nicely furnished, comfortable and the view was fabulous! The staff was so nice and accommodating on check in and checking out. We have never been to the Alabama beaches before but it will now be our go to beach as they were so clean and the water was beautiful. The beach service was also great!

Great location and amenities. Perfect family vacation place.

We really enjoyed our time at this Condo. The condo was nicely furnished and had a well stocked kitchen with newer supplies. The bathrooms are a little small but we managed and the shower in the Master bath was very nice. It was so convenient to the pool and the beach. Just a great place for a beach get away.