Features
Map
Rates & Availability
Review
Features
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SKI
Cross-country Skiing And Snowboarding Nearby -
PETS
Pet Friendly -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Installed (host Has Indicated There Is A Carbon Monoxide Detector On The Property) Fire Extinguisher Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
1 Bedroom Bed Sheets Provided Sofa Bed -
GENERAL
Unit Size: 620 Sq Ft (58 Sq M) -
KITCHEN
Blender Cookware/dishes/utensils Microwave Oven Paper Towels Refrigerator Spices Stovetop Toaster -
LAUNDRY
Laundry Facilities Near Laundromat Washing Machine And Dryer -
PARKING
Onsite Parking -
INTERNET
Free WiFi -
OUTDOORS
Firepit -
BATHROOMS
1 Bathroom Bathtub Hair Dryer Shampoo Toilet Paper Towels Provided -
LANGS SPOKEN
English -
THINGS TO DO
Birdwatching Nearby Ecotours Nearby Fitness Facilities Nearby Hiking/biking Trails Nearby Horse Riding Nearby Ice Skating Nearby Kayaking Nearby Mountain Biking Nearby Snowmobiling Nearby Wildlife And Game Walks Nearby -
ENTERTAINMENT
Stereo TV With Cable/satellite Service -
LIVING SPACES
Dining Room Living Room -
CLIMATE CONTROL
Air Conditioning Heating -
LOCATION HIGHLIGHTS
In The City Center Near A Health Or Beauty Spa Near A Hospital -
SERVICES AND CONVENIENCES
Concierge Services Housekeeping (on Request) Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Rates & Availability
Review
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Katie M.
Submitted Aug 4, 2022
Stayed Jun 24, 2022I had a 30-night stay at this property. On my first night I had to stay in a hotel because I was given the wrong codes to get into the unit and the hosts didn't answer their emergency line. The hosts offered me a 1 night refund which was less $ than the hotel stay. I agreed but felt they should've covered the hotel cost instead. When I got into the unit, it didn't reflect the pictures in their listing. The bedroom was decorated and had furniture in the listing photos, but in reality it was just a bed with bare marked-up walls and a dresser, and the bed quilt was tattered & ripped & the duvet had a blood stain on it. The living room furniture was beat up & worn out, but the listing showed clean, newer furniture and a different layout. The place was also filthy – ceiling fans and blinds were caked in dust & dirt, the pots & pans were caked in dust and grease, the couch was covered in a visible layer of fur & dust, there was trash in the trashcan & there were glass shards on the floor. I had to spend hours documenting everything. The hosts sent cleaners so I had to leave the unit for 2 hours. Upon return nothing was cleaned except the floors & blinds. I had to document everything again and call the hosts. We agreed on another time for cleaners to come. I asked if they needed a list of what needed to be cleaned and they said no. I left my unit at our agreed upon time and returned 3 hours later to find the cleaners just arriving. They had no idea what needed to be cleaned. I had to leave the unit again for 2 more hours and my plans were ruined. No one called me to tell me that the cleaners were coming at a different time - I messaged the hosts who said that they'd call me Mon. – no one called me so I had to call them on Tue. At this point, I had lost several working hours (I was working remotely) & several hours of leisure time to dealing with this issue – documenting everything w/photos & writing down everything I had to deal with, calling the hosts and VRBO. I shouldn't have had to deal with anything for the amount that I paid for this place. All in all, the unit was filthy and not usable to its full extent for 7 days and I lost time and money dealing with this issue. I asked for a 7 night refund + cleaning fee and they offered me just about the equivalent of 1 night refund + cleaning fee, telling me that it wasn't that big of a deal and that the place got cleaned eventually. I feel completely ripped off & swindled by the hosts.