Pelican PH04---1 BR + Bunk Penthouse @ Destin West

Loved staying at the resort with all the amenities

Was amazing perfect view and great location!!

We’ve stayed at Destin West many times but this was the first time in a penthouse. The views were fantastic! The condo was well appointed with plenty of room for 5 people. Best Beach Getaways was on top of their game as a host. Great way to kick off summer!

Everything was as expected and even better. Easy check in and checkout process we will be coming back for sure

We had a great time at this condo in Destin. Check-in was a breeze. The condo was clean and comfortable. We loved the view from the balcony which overlooked the pool and the bay. There are several restaurants within walking distance and the beach access was not too far.

We loved the pool and lazy river. We enjoyed the views of the bay and the rooftop 360 degree view. The balcony was wonderful to sit and relax on and enjoy the morning sun and afternoon shade outdoors.

We absolutely loved the place!! Jim was super responsive and was able to accommodate us with an early check in which was super stellar. It’s close to everything in fort walton and just a quick walk from the boardwalk and the pier. The lazy River was a blast. I noticed when I read the reviews before booking several people had mentioned the floors being dirty.. this wasn’t the case during our stay. Everything was super clean and the floors were barefoot friendly! Lol. I would definitely stay here again.

Nice view and location! Floor was dirty. cleaning people looked as though they have never cleaned the track in the sliding door. wish the had a broom and mop to use. would have been nice if we would have known no coffee comes with makers, I would have brought my own. they don't offer any extras at all. But the view is great! Pool was super cold could not get in, disappointing..we were there at the end of October

Overall our stay was nice. The only complaint I had was accessing one side of the condos to the other. It’s a long walk and too many elevator changes. We both were on canes ( me having back surgery last year and my boyfriend getting ready to have knee replacement next month) so getting around was difficult. We will definitely get a ground level next time. I booked the penthouse thinking about the view, and it was wonderful. I loved the lazy river. The waterfall in the main pool didn’t work. It would have been really nice to have a Tiki bar by the pool area. We did like our condo but the mattress was a bit too firm. I would recommend Destin West to my friends.

On the day of us traveling, I had to call every number I had to reach someone to get check in instructions. I was told they had already been sent to me & check my spam. No they hadn't & it was kinda rude how I was talked to over that. The condo really needs better maintenance as there was rust and seemingly mold in one of the bathrooms. It could've been cleaner. We carry Lysol wipes and went and bought a swiffer for the floor. Not ideal to clean on your vacation when you've spent $3k.. We alerted them about the mold and I added the cleaning part. They didn't care. The communication of the people managing it needs work. The pools are great so the kids really enjoyed them. We couldn't find a couple of items once back home and so I wasn't driving myself crazy looking for nothing I emailed asking if they'd seen them simply so I'd know. I was told they'd ask housekeeping and get back to me. No one ever did and truthfully, I expected this. We ate some meals there but their kitchen isn't stocked well with the appropriate things. They could definitely work on that as well. It wasn't as great as the pictures. It was just mediocre. Meh