Oceanfront 3BR Condo l Springs Towers l Pool l

Stayed at Unit 402 for 4 nights/5 days and was very disappointed. Have stayed at multiple condo complexes up and down the coast from Pawleys to Cherry Grove and never had one so in need of attention. Microwave door handle was ripped off, 1970s era stove was broken, rusty patio furniture, rusty bathroom fixtures, stained furniture in main room, holes in the wall from ripped off paintings, dust covered outlets, and a broken main trashcan. Not to mention only leaving one bar of soap and 2 rolls of Toilet paper for a family of four for 4 nights. And no extra trashbags. A combination of a few of the above things i can ignore. For example, its waterfront....i know things rust with sea water. But taken all together, it was just too much and shows a general lack of maintenance to the unit. And given the premium price, it earned this 1 star review. Waited to leave this review, hoping i would hear from Carolina Resort Realty. I complained about things on the day we checked in and on the day we checked out, and nothing. No effort at all in customer service or followup to see what could be done to improve things.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our condo was ready way earlier than expected and it was very clean. Looks just like the pictures. Walking distance to grocery and restaurants

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very enjoyable vacation. The condo was very comfortable and clean. Maybe I just missed it on VRBO but I didn’t realize that the parking was across the street. Carolina Realty was very helpful and schedule service immediately when there was a problem with the AC.

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The owners of 402 are not who we have an issue with. We are not impressed with the rental company. We initially booked out trip based on a completely different condo. We were notified that our reservation was changed however, we were not provided with pictures of the new condo until a few days prior to our trip. We would absolutely not have booked our trip based on the condo we stayed in. The cleanliness was below standard, there were issues with the appliances, and the rental company was not helpful nor were they polite.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room was nice and clean. Short walk to the beach. Pool was clean. Staff was friendly.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A month of pure bliss. Great weather, great restaurants, friendly people, enjoyed the free concerts from the neighboring bar/restaurant. Loved the walks on the beach each day.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location. Kitchen was overloaded with to much in cabinets. There was no room for groceries. I would rent again!!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: pool was very dirty every day full of bugs i think they cleaned it at night and left the lights on a while at night

The condo was nice and clean. It does need a refresh as far as the paint and to clean the carpets. Not a big deal just some dirt spots on the walls. Do pack all things like trash bags, soap (even hand soap for bathrooms, -there wasn't any when we stayed). The listing does say to bring soap, just thought there might be a bar in the bathrooms. The kitchen is stocked well with silverware, plates, glasses, toaster, toaster oven, and regular coffee pot. Other condos we've stayed at had a welcoming packet with a few extra supplies which is a nice touch and local restaurants to try, this one didn't have a packet. We didn't have any maintenance issues. There are a few parking spaces at the condo, but the majority of the parking is across the street, which I didn't see mentioned on the listing. It's fine except arrival day, but they do have carts in the side of lobby that you can get. The view was great from balcony. Nice to enjoy coffee and look directly at the beach/ocean. This unit is right beside Snooky's restaurant so it was nice to walk to lunch! The shrimp poboy is great there! Also right beside Snooky's is Murphy's Bar and Grill. They have live music every night and you can't help but hear it. They do stop it around 11. The pool and access to beach is well maintained every day. There is a code to get into the Towers and the boardwalk from the beach to the condo, so that is a good added security.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, unit was clean, the master bed was so soft and wonderful that I am purchasing a pillow-top topper for my bed at home! On the NEGATIVE side: There were TONS of gnats in the unit, probably due to no garbage disposal. It was very annoying to have to wave your hand over the food every time you ate. Both toilets backed up at different times which was not due to anything we did. We were able to handle it but could not trust that the toilets would stop running on their own so we had to make sure they stopped running before we left the condo each time. There was a hot water issue. We were not aware that the switches were turned off in the electrical box. We called the realty several times on Sunday with no response. We finally got ahold of them on Monday and they had the cleaning person call us but it took two calls to the realty to get her to call us. There was still no hot water after we flipped the switches in the electrical box and then we were told to turn a valve on top of the actual hot water heater! There should be BOLD notations about the hot water issue plastered on the refrigerator!

Fun place!