Ocean view 3bd condo with tropical vibes and A/C

The unit was EXTREMELY dated and very-well worn / used. There were two wall outlets that when you went to plug something in the socket was so well used or damaged that the plug wouldn't stay in. The closet in the loft bedroom had locks on it that over time had been taken off and re-positioned. Kitchen cabinet doors where the hinge was coming out of the frame. The main bathroom sink and shower were so plugged up that it took 10 minutes for the water to drain. The washer / dryer unit looked like it was out of the '60's and quite banged up.We loved the floor plan, the location within the complex, the cleanliness, the welcome kit but the owners of this unit need to step up and put some of the money they're getting from renting it out and put it back into the product. We all said we would stay at that complex again but never at K402 again.

The grounds are fantastic, scenic, location can't be beat; it's apparent the the grounds keepers are hard at work all day long and all staff are pleasant and helpful! The individual unit is nice, but needs better cleaning & care. The non- negotiable 4pm check in to allow for cleaning to be scheduled weeks in advanced & cleaning fee was a rip-off and insult when we arrived at 4pm to find the door open and people inside cleaning. They left 5-10 minutes after our check-in, but we immediatealy wondered if they didn't finish or typically do an inadequate job. The kitchen floor was sticky to walk on (we cleaned with wet paper towels as that was what was on hand), the refrigerator door was covered in handprints, the floor was overall not clean and our feet were discolored every day just from walking around inside. We found visibly soiled dishes in the cabinets and knife block so we washed many of the dishes ourselves prior to using them. AND THE ROACHES! Roach traps thoughout, and roach spray under the kitchen sinks...keep all food in the fridge or microwave for storage! The problem isn't new...we can see in the house journal where prior tenants have commented and called to report this resulting in more roach traps and bug spray. I called Perfect Stays on my check out day to report this again by voicemail, never got a call back, so I alerted the front desk also to try to limit the spread. The beach and laundry supplies were quite helpful, we loved the mural and artwork

The Papakea resort grounds and staff were fantastic. Beautiful setting away from the craziness of the larger more touristy resorts. The unit itself was okay. We had plenty of room for our family and everything was clean. Minor updates in the bathrooms, and maintenance to the sliding doors and shutter style windows would improve the overall experience. The AC in the guest room did not work the entire week we were there, and given the number of fans stuffed into the various closets, it probably hasn’t worked for quite some time. Communication with property management was not great. Most of my emails to them went unanswered. It took two days of back and forth communications about the ac to finally send someone over to look it, who ultimately could not fix it but offered to bring us more fans. We would definitely consider staying at Papakea resorts again, but not in a unit under this management company.

Very organized

Great condo with beautiful views. Would definitely stay here again

The place was better than the pictures could describe. The view to the beach was breathtaking. Lots to do close by.

Had a great stay

The location is great, the grounds are beautiful & well maintained. My #1 issue is with the cleanliness of our accommodations. We pay a cleaning fee upfront, my expectations are that we would arrive to a clean room! The attention to detail in reference to cleaning is disgusting.

We didn't receive the correct information to access the property, upon check in was told they didn't have it and would have to contact my perfect stay to get that. Upon arriving in condo, it was dirty, no cleaning supplies, cockroaches, shower door fell off when opening it, washer didn't work properly and the one air conditioner leaked water the entire stay. We had to re-arrange 2 days of our stay to accommodate maintenance which only fixed one of the 5 items that were discussed. My perfect stay didn’t seem to truly understand the on-going issues with the property. I would not recommend this condo or renting anything from My Perfect Stay.

Wonderful stay Clean had all amenities. Our room wasnt ready gor early check in but manager sent us gift card. Highlight recommend!

Minor issues with internet and broken washer but I’m realistic and know stuff happens. Other than than, all good