Monterey Condos B302 - Community Pool - Gulf Front + Free Attraction Tickets!

Love the location great facility

First and foremost, we faced ongoing electrical problems throughout the unit. The dryer, in particular, was malfunctioning, and it took two days to dry a load of towels. This meant that my family had to purchase additional towels just to be able to shower, which was an unexpected and frustrating expense.In addition, the master bedroom bathroom had no working lights, making it inconvenient and unsafe. Another issue was the lack of privacy—our neighbors from the floor above could directly see into our room, which was concerning and uncomfortable.The most alarming issue was the cockroach infestation. It started with just one or two, but the problem escalated quickly. Despite informing property management, we were told that pest control wouldn’t be available for another week, which was unacceptable. As a result, we felt we had no choice but to cut our vacation short due to these conditions.I have tried to resolve this issue and get compensation for my trouble but have to resort to file a complaint with Amex

When we arrived the carpets were dark from dirt and stained. They were frayed around every door. The carpets looked as if they haven’t been replaced in 20 years which is very unacceptable for the price and location of the unit. The couch had stains on it which was disgusting and we never felt comfortable to want to sit on it. The table in the dining room was all banged up and the paint has been chipped off. Nothing about this place has been kept up and we will never be back. When bringing this to the companies attention they said it could be cleaned. If I could show photos I would. This carpet could not be cleaned. They offered nothing for this disgusting unit for compensation. This company does not care about the consumers and only about the money. Hope they go out of business

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Benchmark Management was so helpful and welcoming. They made the rental process stress free and smooth. We really appreciate the timely communications. We definitely recommend Monterey Condos and Benchmark.

The view of the ocean is amazing but unit is dated and worn. There are absolutely no extras included. There were no beach towels, no salt and pepper, no hangers in closets. You must bring everything. ?

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I enjoyed our stay in this condo. We will definitely be staying here in the future. The unit was very clean and spacious.

Great communication with the host and a truly great vacation. Phenomenal views and beach access is on the property. We had a great time!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condominium could use a little work but it was more than made up for by the view, the location and the beauty of the beach and the water. Access to beach is easy. Will come back

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Gulf is our go to place and Monterrey has always been our favorite place to stay. Benchmark did an incredible job.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I would give minus 5 star for this particular unit .Best location but worst upkeep of the place .Floors Kitchen Bathroom Master bedroom carpets doors outdoor furniture all possibly 30 years old .Bad smell throughout the unit.Main entrance door of unit dirty never painted .Benchmark should not place this unit along with its better properties.We trusted Benchmark as we stayed in the unit above it 6 months ago and it was very well maintained Unit B402.I would not advise anyone to stay in unit B302