Magic Carpet 2 bdrm 2 bth plus game loft walking distance to Giant Steps Lifts

When we arrived, our access codes did not work and the garage door was still broken. We also did not know there are 32 flights of stairs to go up to the entrance into Condo…no elevator… this was not indicated in the description of property. The only TV that worked was the one in living room. The “Clean Lint” light on the dryer stays on even when the lint filter is clean, which is concerning. The condo was clean except for dust on the ceiling fans and some cobwebs in the very high ceilings. It was fairly well stocked with kitchen accessories although we did not do any cooking. I would not rent this condo again due to the codes not working, bedroom TVs not working, and having to climb so many steps to get into condo (we are older adults with hip and knee problem).

Great view of Giant Steps. Had all the basics. Garage door was broken and the living room furniture is in pretty bad shape but otherwise, it was a decent rental.

Was told our access code early before we arrived. When we got there it did not work. We called many times and kept getting an after hours message and they would get back to us within 24hrs, this does nothing for you when it’s late at night in a state you don’t live in. Called VRBO and they couldn’t help me get in, VRBO said they would call me back and never did. Finally after calling the number 10-15 times in a row someone woke up and was able to remotely open the lock. I was told a new code which didn’t work either. This is the second time this year I used Vrbo and family time and both times the code that was given did not work. The last time it didn’t take 1.5 hrs to get someone to let me in and the second code worked. I don’t think I would take the chance of using this group ever again. I seriously thought I was sleeping in my car it was around freezing that night so was not happy and still very frustrated

Steer clear of these scammers. If anything is wrong and you need assistance they will not be there to assist you. They will keep putting you off and not respond to your calls or text messages. Hours prior to me checking into the property I was told that the garage door was broken. We drove seven hours from California and we’re just hearing about this as we were almost to the property. One of the main reasons why I booked this property was the shear fact that my car would be garaged in the freezing cold winter in Brianhead. You know what cold, snowy conditions can do to a car, let alone having to walk outdoors first thing in the morning when it is in the teens. We even ran into a neighbor that lives in the same building and they told us that this unit is constantly being complained about. They also said that the garage door issue was not a new problem. They said that the owners were constantly just putting bandaids on the issues and it seemed like most people renting the unit had one issue or another. I continually had to take time out of my vacation to call and or text the property manager. Most of the time I wouldn’t get a response and if I did I was told that they would be getting back to me shortly. What a lie. I am still waiting to hear back. The garage never was fixed during our entire stay. We come to Brianhead every year and we will not be making a return visit to this condo and I advise you do the same. Worst customer service ever!

When we arrive we were blown away with the view of the condo. However we were quickly brought back to reality when we noticed that the cleaning wasn’t properly done. Bed sheets were dirt (pillow cover had hair on it). When we pulled the sheets to wash them the mattress topper was disgusting (hair and stains on it). The cutting board was dirty. Other than this the room was spacious and a great location. Oh, if it snows good luck getting out. We had about 6 inches on the day we were leaving and the plow didn’t go to our side of the condo. So I had to shovel snow for over an hour. I tried calling the # given and the voicemail was full so I couldn’t leave a message - to me that’s unacceptable. Texts went unanswered. Keep that in mind if you’re planning a ski trip

Property was great. Lots of space for our family and it was well-equipped. Very convenient location. The glass and high ceilings made it difficult to keep the downstairs area of the condo warm and it was very cold and snowy outside! The only real downside of this property was the garage. Whoever manages the property onsite never cleared the snow in front of the garage, which made it difficult to park and close the garage door.

We really enjoyed the location of the property.... right across from the ski hill/mountain Brian Head. We LOVED being able to wake up and look out the floor to ceiling windows.... Wow! The unit was very spacious and well stocked with everything we needed. There were issues that the staff responded to immediately. We would highly recommend staying at the unit!

We booked this place for its location and online pictures and description. We were very displeased with what we got. The freezer was frozen shut, the fridge didn't work, the jacuzzi tub had a ton of debris/stuff come out of the jets when we turned it on, the Wi-Fi was in and out all weekend, overall unhappy. We paid a price expecting all of these things and we didn't get them. We had to live out of a cooler all weekend because the fridge is broken. The manager unplugged the fridge the first day and the kitchen was flooding because the ice in freezer was melting. We put towels down to soak it up.

Stayed at this condo for 5 nights. It’s literally right across the street from Giant Steps. Check in to check out went with no big issues. The use of texting or calling the property manager for any issues we had was awesome. Super quick response and action to fix the issues we had. We loved this condo and will definitely stay here again.

We’ve stayed in two units at this property and liked this floor plan the best. It only has the partial, slope-facing windows but still a great view and much better use of space. It had everything we needed for a great trip. Our group would book it again without question.