It is just like a CONDO…it's the Phoenix Hotels! FREE Wifi - Full Kitchen

We loved having beachfront, the bed was very comfortable and we appreciated the stocked kitchen. The sofa and chair in the living room were very dirty and stained. We put sheets over them before we sat down.

Will not ever stay here again! I’ve stayed here before and had a good experience. The room was fine but the bed sheets with dried up blood on them was not!! The people we tried handling this through acted like they did not care. Gave us sheets and a blanket big enough for a full bed when it was a king. I found a different place to stay and had to pay for another place and couldn’t even get a refund other than a 28 dollar house cleaning fee! Offered to change the sheets this morning when we was expected to check out that morning. None of the staffed dates. I guarantee you they wouldn’t sleep on it and be okay with sleeping in that pace after finding it. Will never stay at this place again.

The Phonex West was not a Friendly Condo no accommodations for guest would never stay again

Very convenient beach access & location to shopping, restaurants, etc. Rooms were pretty clean. Bed was pretty comfortable.

We needed a few days of R&R ... away from the craziness of the World.. Our unit was clean and just as advertised. Our kids made new friends and had a wonderful time. Beach was clean water was great. Most followed the mask on regulations, some families did not ?:( I would appreciate the housekeeping changing towels without asking otherwise GREAT PLACE FOR A GET A WAY

We loved the location of the property. The room was clean and as advertised. The elevators were extremely slow. Only one in use for the guest. The other elevator was posted out of order just so the staff could use it without waiting. We had to purchase our own toilet paper, and on one day the staff left our room unlocked with the security bolt flipped to prop open the door. It was left that way most of the day while we were away. We discovered this that evening as we returned. I wish I could give a better report because the location is nice. We may look elsewhere next time.

This condo was very clean and is in a perfect location. It was great for a quick weekend beach trip but the pool and hot tub were less desirable. The staff was very nice and attentive.

Great place to stay, the staff was very friendly, the room was very clean. The views were amazing, the sunrises and sunsets were beautiful from the balcony.