Highly updated 1 Bedroom plus den, 2 bath Crestview Unit 5 Sleeps up to 4 located near Canyon Lodge

Room Was great everything was great cleaned

The rooms were very clean and beautifully upgraded. The bedding was great with plenty of blanket, pillows, and towels.

There is a shuttle bus stop just outside the property, so very convenient to the three Lodges if you don’t want to drive by yourself. The condo is well equipped with almost everything you need, especially the kitchen. Only that the fridge made noises, which made me awake frequently at night. Need to check and fix.

Great location... could walk to a cold beer and good food and just a short drive to the lakes!

I recently stayed in this apartment with my family of four and found it to be very comfortable with an excellent location. While we enjoyed many aspects of our visit, there were a few areas for improvement. The balcony was not as clean as expected, and the refrigerator emitted quite a bit of noise at night, which made sleeping a bit difficult. Additionally, the jacuzzi in the complex was in need of some maintenance, and having basic cleaning supplies like a broom, mop, and Windex for daily use would have been a welcome addition.Overall, it was a pleasant stay, and with a few adjustments, the experience could be even better.

Very modern and clean place to stay . Everything was great and easy . Will definitely stay here again .

# Formal Complaint: VRBO Rental Experience ## Property Details Rental Unit: Location: Mammoth Lakes Rental Platform: VRBO Duration of Stay: 5 nights Approximate Daily Rate: $200-$250 ## Summary This formal complaint addresses numerous issues encountered during our recent stay at the aforementioned VRBO rental property. The overall experience fell significantly short of expectations, with discrepancies between the advertised amenities and the actual conditions of the unit. ## Detailed Concerns ### 1. Misrepresentation of Property - The pictures in the advertisement did not accurately represent the actual condition of the unit. - The decor and general appearance of the building (staircase area, second floor) were outdated, reminiscent of the 1980s. ### 2. Access and Security Issues - The key lockbox was difficult to use due to its shiny surface and non-functional light. - Only one key was provided, causing inconvenience for multiple occupants. - An electronic keypad was available inside the unit for owner use but not for renters for their closet inside ### 3. Amenities and Furnishings - Fireplace: Advertised as wood-burning, but actually a small gas fireplace with minimal heat output. - Beds: - Misrepresented as a queen and two twin beds. - Second twin bed was a pull-out, more suitable for a child. - Bed placement made bathroom access difficult. - Sofa: Old and uncomfortable,like a sofa from an old run-down apartment building. - Patio: Furnish

Great stay with lots to do near by, would recommend!

Place was clean well stocked and easily accessible. We wil be back for another visit

My family and I had a great experience. The apartment is newly renovated and maintained in a very good condition. Great location to all attractions.

A wonderful place for a quick trip to the lakes.

The kitchen had everything we needed, although salt and pepper shakers for the dining room table would’ve been nice. Gas grill on the balcony was perfect. Bedroom and private bath were very comfortable.

Looks as nice and clean just like the pictures

Very clean and clear communication

We thoroughly enjoyed our stay in this adorable condo. The kitchen was exceptionally well stocked, and we appreciated having access to so many chef’s tools. The water pressure in the master bathroom was amazing. (Never showered in the guest bath but I assume it also rocked!). Couches were very comfy for lounging and reading. Overall, it felt like the owners have a lot of pride in ownership and had very carefully considered their guests’ comfort. It did not feel like a rental — it felt like we were staying in someone’s home. We would totally return!