Ground Floor! Phoenix IV ~ Three Bedroom - Popular Location!

Whenever an upper floor flushed the toilet, the pipes squealed and woke you up.Asked them to look at and they were going to get right on it, emailed complaint 2 days later, looking into ASAP. I'm sure problem will not be fixed within next couple of months

For the most part, our stay was good. The property itself was fairly clean. The condo had some issues.......the dryer didn't work for two days, there were dead hermit crabs on the patio, there were broken beach chairs on the patio, the water pressure in the showers left you feeling like you had been pelted with sand and the coffee pot was terribly dirty. My grandchildren were oblivious to these things, so I'm happy that they had a good time.

Perfect proximity to beach making transporting baby supplies easy.

The condo was dated as described in previous reviews, but not THAT bad. The furniture was relatively clean and quite comfortable. The barstools in the kitchen are useless because they are too tall for the counter. This unit is in what is considered “the basement” so ceilings are low, and it feels a little cavernous. Remotes needed batteries, 1 lamp switch was broken, couple light bulbs out, no Ice maker, and freezer leaks. Old caulking at base of toilets gives the appearance that it is not clean. Needs to be scraped up and replaced. Weird enclosed “sunroom” off the master that was not ventilated so it was stinky and damp! Useless! All that being said, we LOVED the location. Outdoor patio was big and literally on the edge of the pool, but on the opposite end of building from the kiddie pool. I have never stayed in a condo so close to the beach!! Traveled with my 75 year old Mom and she could easily navigate to the beach. No elevators, no loooong piers dragging coolers, etc. Took a cooler tote with a few drinks and just walked a short trek back to condo to refill and eat. Location is worth the $ Will probably rent again if I can’t find a nicer condo in a similar location.

The property was exactly as pictures. The only thing that could have been improved was the ice maker in the fridge did not work and neither did the ice box in the hallway. That is the only negative thing. We had a great time and would absolutely come here again.

Overall, we had a great vacation with our family. However, the condo we had was very outdated. It was like stepping back into the early 90's. Appliances were old. The refrigerator made a constant whining sound. Furniture was outdated. Barstools were bar height and should be counter height. Bathrooms were very outdated and most likely were all original fixtures from when the building was built. Our condo was on the lowest level (B) and walked out to the pool, which was great for the kids and older adults. However, people from rooms above would empty coolers of water over their balcony, which would come splashing down on us. We also had people spitting their chewing tobacco over their railing and landing on our patio area. The class of people staying at this resort was quite low. People constantly smoking in the pool and dropping ashes. I called the resort management about this and they said they would send security. It never happened. I don't think our family would stay here again.

This condo was absolutely amazing! Everything was up to date and very clean. Satellite TV, Air Conditioning, and decorated very nicely. Beds were all comfortable. The best part was a pool right outside the front of the condo and the indoor pool was right next to it. Beach was steps away. Brett-Robinson staff did an AMAZING job of providing security and service. Every aspect of our stay was great. We have five kids ages 2,3,10,12,13. This condo was a perfect fit for us. We will be back!

The rental was exactly as described and very roomy. It was a perfect fit for my family of grandchildren. It had direct access to the indoor and outdoor pools and to the beach without having to travel the elevators. Best place ever!