Gatlinburg Chateau 408 is a beautiful 2BR condo and a short walk to downtown

The room was infested with roaches and stink bugs. I killed 6 roaches and 5 stink bugs in our room. There was also a spider web with the spider in one of the bathtubs. The other tub was full of hair. Also, the heater was duct taped together. I asked to be moved to another room but they said nothing was available. I was given a discount but I will never stay there again. I could understand the stink bugs getting in but not the roaches. Our trip was totally ruined.

Everything was great. Clean, quiet and cozy. Needs ice trays for freezer. Existing trays were cracked. Enjoyed the stay very much!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was very clean. Water was hot and plentiful. Bed in need of a mattress. Lighting was hit or miss could use some work. Prefer Baskins Creek location.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean and comfortable apartment, walking distance to downtown.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was very nice and clean

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property was decent, and it appeared some rooms were nice, but unit 408 was like walking into a condo that hadn’t been upgraded since 1980. The furniture was old and smelly, light switches didn’t work, and we didn’t get extra pillows or cases for the pull out bed (which was like lying on springs with no cushion. We left early to stay at another resort. The answering service was very reliable and helpful.

When we first got there, the first thing we did was crank the AC down, the AC in living room leaked onto the floor, and the AC in one of the bedrooms didn't work, the other room didn't have an AC. The kitchen was very small but functionable, bring your own kitchen supplies!! The toilets were loose on the ground, only 2 lamps worked in the entire chateau, and only one plug in per outlet worked. View is great, we even saw a bear here, and pool and hot tub were very accommodating. Also, the master bathroom door locked from the inside so we had to use a butter knife to unlock it a few times.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We were there just a few nights. The only positive was that It was a good location, being a short distance from downtown Gatlinburg. The unit itself had many issues that should be addressed. The bathroom had water stained ceiling tiles, holes in the wall where towel holders was partially repaired, there was water in the bottom of dishwasher so we did not use it, the air conditioner leaked orange on the patio, the railings were unsafe for my 2 year old granddaughter as her head could fit through railing. Parking was also an issue as we had to park down the hill and walk up a steep incline. There were no sheets available for sleep sofa which badly needed replaced to the point of being unusable. The building itself was clean and acceptable. Pool was not used, but looked nice.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Resort met out needs however it does need updating ( wobbly toilet, leaky air conditioner, sleeper sofa bed broke down, spring broken and in usable for sleeping). Given 6 towels for 5 people staying 3 nights posed a challenge. Furnished kitchen was nice and helped keep food costs down. Nice enclosed pool and hot tub area. We enjoyed the hot tub in spite of the fact that theists were not operational. Staff was pleasant and responsive when we asked for an additional parking pass for a late arrival. Location was walking distance to many thing as well as nears trolly stop to get to things further away. Evenings were quiet and mornings pleasant on the patio or rocking chairs.

Internet down gave wrong wifi log on code (got it from a guest the second day both comodes was loose at the floor shower door would operate