Gatlinburg Chateau 201 is a beautiful 2BR condo and a short walk to downtown

We appreciated the location and the space the unit offered, but unfortunately, our experience was impacted by a few key issues that should be addressed.1. Temperature Control in Master Bedroom: The master bedroom remained uncomfortably warm throughout our stay. Although the hosts thoughtfully provided a fan, the A/C vent in the room is located behind the door and very small. It did not adequately cool the space. Even with the thermostat set to 67F in the living room, the bedroom temperature stayed between 75–80F, which made sleeping difficult.2. Odor Upon Arrival: When we first arrived, there was a strong sewage smell in the master bathroom and closet area. Thankfully, the smell dissipated after some time, but it was an unpleasant way to begin our stay.3. Cleanliness Concerns: The overall cleanliness of the unit fell below our expectations. When we shortened the table leaves, we found crumbs coating the sides. The pull-out couch mattress had visible stains and crumbs, making it feel unsanitary. We also noticed dirt and debris under furniture like beds, couches, and chairs—areas that should be clean and guest-ready.With some attention to cleanliness and improved ventilation in the master bedroom, this property could be much more comfortable for future guests.

Was sufficient, cute, alittle outdated. Short walk downhill to town.

Love location and overall condition of complex is decent. Great place to have black bears entertain you off your balcony. Elevator broke down with my family trapped inside for over an hour. No response from emergency phone number provided. Biggest disappointment was hot tub has been inoperable for quite awhile with no immediately plan to rectify but continues to be Highlighted to prospective guests. No hot tub is a deal breaker for me and was disappointed to learn of the lack of full disclosure.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great experience

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo is in a great location BUT you are on a major slope, so parking isn't the best. There is parking spaces but if you aren't lucky enough to get one right in front of the building, you better be in good shape to walk that slope, to get to it. It is close to alot of attractions and there are trolly stops close by but once again walking back up to the condo, is rough. As for the condo itself, it was minor cleaned, not major.(not spotless). The air vents were so thick with dust, that they hadn't been cleaned in a long time. (We cleaned them). Floors were swept but not mopped, after less than an hour of removing shoes and walking in our socks, the bottom of our socks were black. We had on white socks. Cookware is extremely old and with rust. Towels are provided but once used, you will have to take them to management to exchange them out or spend 3.50 a load to wash them. Management is located off of property and washer is only big enough to put 5 towels in at a time. I recommend bringing extra towels. The pool is extremely small, it goes from 3ft to 5ft. Condo isn't a bad place, just needs more cleaning attention and either management on site to exchange towels are allow use of washers, to wash them free of charge. It also needs to be posted on their site, that the condo is on a slope, although my group is fit, that doesn't mean everyone is. I would not recommend to anyone in a wheelchair or with health issues.

At last minute we planned a adult trip and this place was clean easy to book and just enough space! There were 5 adults and everyone was comfortable. A little awkward when our 5th person needed a to use the restroom due to the bathrooms was in the 2 rooms lol but other than that great property and the property manager was very polite and helpful. I would stay here again for sure!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this condo. We will rent it again. Mr. Kevin was very friendly and helpful to me and my family.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This chateau was perfect for our weekend getaway in the heart of Gatlinburg. The chateau was clean, well stocked, had plenty of space, and was beautiful and had its own balcony where we could enjoy the pretty weather and scenery. It was in a good location and seemed to have everything you could ask for. My family and I definitely enjoyed it and when we find ourselves back we hope we can stay there again. The directions were easy to check in and we had a great stay!!!!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great communication from office staff. Condo is in a great location being close to downtown but with no noise from the main strip. The kitchen has the bare necessities.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family enjoyed our time away. The condo was very nice.