Dive into the most heavenly set up ! Exclusive access to the 4th floor pool!

Love the location didnt have to leave the property for anything unless we wanted to. All pools came in handy with different age in kids. Restaurants great. The room was great views and very clean

Both beds had sheets and blankets with stains on them that were very uncomfortable to sleep with. When contacting the email it took us two days later to get blankets. There was no rolls of toilet paper. Beds were very dirty and it took too long to get what we needed to sleep comfortably.

room was not very clean and stay was not pleasant at all

When we first arrived to the property it was very late so I put my kiddos to bed and woke up early to get moving. The property was extremely dirty, I noticed as we walked around my white socks were black. I mopped all the floors and wiped down all counter and even the walls in the kitchen. Overall the property is very run down, massive large patches in the walls that are poorly painted over. The balcony is gross with old tooth/dental pics and torn up/ missing cushions. There is no way to enjoy outside. Mold noted along the wall near the dishwasher. I emailed the management company and at one point they stopped responding. So I went to the Laketown Wharf lobby and they tried calling and getting in touch with them with no luck. I showed them the pictures of when I had cleaned the floors and they were shocked with how gross- they also stated that Escala property management was not professional, had a bad cleaning crew and I was not the first complaint that morning and it was only 10am. After receiving g an email back the property management wanted to do anything but assist with any type of refunds- in fact they even stated they wanted to address the concern but would always ask for clarification after multiple emails from myself and then my husband. We sent numerous pictures and emails without any resolution. I will Never recommend them or this unit. Laketown Wharf is a nice area and has nice condos- I suggest you book through them. The location is great as well.

Great for the most part

Unit was ready on time. Floor felt dirty. Towels are worn and smell once wet. Beds were comfortable. One beds bedspread had a rip in it. We emailed bc some light bulbs were out and instead of someone coming and replacing them we were told where to find them and we can change them on our own. We didn’t bc 2 of them were in the ceiling fan. On day 2 when we went out of the room to get our groceries, when we came back our code no longer worked. It lit up green, so we knew it was the right code but the door would not open. Anelia's rentals and Escala vacations rental company did a horrible job at communicating. It took 2 hrs just to get an email response. They refused to answer the phone. I sent several emails asking them to call me with my number listed and they refused to. Only commicated on and off for 2 hrs. After 3 hrs we were told the maintenance was off grounds and would be back in an hour. The company even told us to try to get in by using a credit card. Crazy!! Maintenance came after that hour and it turns out the key pad needed a new battery. We were locked out for 4 hrs with all our groceries melting and when I asked to be compensated for our lost groceries and inconvenience I was told they can't do that. Poor customer service and a day of wasted beach/pool time. I do not recommend using this vacation rental company. Anelia's and Escala were not respectful of our lost time and groceries.

It was very convenient to attractions and right across from the beach. Easy to check in and didn’t have any issues. I would stay again!

We love PCB and Laketown Wharf is always our go to. We love the location of the resort, Pineapple Willy’s across the street and that everything is so close you don’t have to leave. It’s always our most favorite vacation!

Great location! Very short walk to the beach. Property just a described! Great for our family! Would definitely come back.

We had a great stay! Especially loved that there was a parking deck level on our floor. It made coming and going much easier. There were a few things that would make the stay better, but I let the owner know and the things I mentioned should be addressed. Overall, I would recommend this unit to family and friends.