Crystal Tower 704

Well i love crystal towers but this room was the worst one ive stayed in. all the plastic chairs on the patio are dry rotted i almost fell through one. the showers are pitiful like they were built for a child. the room stunk when we first got there and the master bed was not comfortable. and the tvs in bedrooms are the cheapest tvs you could buy. The one in the living room was ok but the remote needed to access streaming features was nowhere to be found. Will not recommend this room to anybody. Not worth what i paid.

This property was a complete let down and here’s why. 1. When arriving you are greeted with parking fees! Parking is not included in the price! 20 per car per day. I was not the only individual upset with this either, we had several families arguing about this as well. 2. The place was not clean!! We walked around with our shoes off and our feet were completely black, so we wore shoes for the remaining of the time. Our “freshly cleaned tub” had sand still in it from the guest before us. 3. The complex was not kept up. The first day we got there someone had pooped in the pool and it stayed in the pool for hours. (Picture included) 4. The code we were given for the beach access was incorrect. I went out early the first morning to walk to beach and watch the sunrise and had to wait to finally flag down a worker to let me in. I waited for 30 mins for a worker. 5. The outdoor furniture was either broken, cracked, rotten, filthy, or flimsy!! Sitting on the balcony is something everyone wants to do, at least provide fitting furniture. 6. Someone broke part of a charger into the outlet and nothing was ever done to fix it. Thankfully we say this before my 2 year old daughter was electrocuted by a live outlet. (Picture included) 7. You also hidden fees as well- cleaning fee, host fee, armband fee, and even a laundering fee. If I’m going to pay for a cleaning fee, I expect it to be clean! 8. Unfortunately the “lazy river” was extremely small. Not big enough for 10 people.

We were down for a volleyball weekend competition and wanted something inexpensive but also on the beach. This certainly fit our expectations-although it is across from the beach it has an air conditioned walkway to the beach and another pool on the beach side. We were very pleased and hope this is available during our next stay .

Location and amenties are excellent. The property needs some updating, but that's our personal preference. It did not detract from our stay at all.We have been to Gulf Shores the past three winters and stayed in three different places. This is easily our favorite and we will schedule this spot again.

Awesome location! Nice pools and beach access!

Condo needs updated

This was our second stay at Crystal Towers. We absolutely love Gulf Shores and cannot wait to be back!

We are repeat offenders ( HA) Visiting the gulf coast every summer. This was our first visit to Crystal Towers. I read the other reviews prior to booking and felt a little apprehensive. I had no reason. Arrived at 4pm. The condo was spotless. No sticky floors as previously mentioned. The beds were comfortable enough. The twin beds have sheets of plywood as support. I guess. But the mattress was comfortable enough. The couch/loveseat was a bit rough. But, I don't vacation to sit on the couch so we made due. If your looking for plush/ comfort here it's a miss. But, again, my time is spent out at the beach or doing other activities. The bathrooms were clean and smelled fresh. No rogue hairs or toenails. The master bedroom was welcoming and comfortable. Plenty of plates/ pots/pans. They had forgotten to leave linens in the master bathroom, however left enough in the hall bath we just washed them. The walkway to the beach was wonderful. The pools got crowded, but were clean and well maintained. Security was pleasant and comforting knowing that they definitely made rounds. We will return next summer, and we will definitely look at rebooking this condo if it's available for our week.

The condo was nice! Furniture inside and on the balcony needs to be updated and kitchen dishes need to be replaced and replenished! The coffee cups are the size of cups for a tea party and there were no baking pans!! The bedding in both rooms needs to be replaced as well! As far as the elevators go, horrible! This place has 20 floors and only 3 elevators to move all of its guest up and down & the elevators are broken most of the time!! On Saturday we were not there all day but all 3 elevators were not working most of the day and there was a fire truck there to help get people out of the elevator. It took us two hours to bring all of our stuff down to load up and leave on check out day! Thankfully I was able to check out on time. There were two occasions during our week long stay that people were stuck in the elevator.

We have stayed in this unit several times. We like the location and accessibility to and from the beach.