Close to Baytowne Wharf, Pool & Beach + Free Tickets: Dolphin Cruise & More!

Nice place

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Ok for the price, however the worst part is the AC unit is super loud, it will wake you up every time it starts. I had to sleep with the system off

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The place was clean easy to get into and convenient to many beaches. We had issues with lack of supplies (no toilet paper) and no blanket for pullout and wrong size sheets, no instructions about obtaining shuttle passes. We called to address our issues and we never received the items requested. Talking with other patrons, they had similar experiences.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Location was perfect, amenities were great,having the shuttle to the beach was convenient plus underground garage for safety

Good – larger balcony Clean Bad – No QR code provided for parking or pass to re-enter the resort Code for door didn't work, had to phone to get a different one Floor Number of unit wasn't provided Bed & couch both worn out especially on one side No coffee at all provided, not even for the first morning you get there Broken dresser in bedroom and only about 6 hangers in closet Not enough plates, forks, or cups No oven mitts or kitchen linens Could not get the ceiling fans to work

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I only rented this place because the ad title said golf cart in it. No golf cart was included with the stay. Deceptive advertising

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The condo was in good shape and worked very well for what we needed. The unit comes with a golf cart but unfortunately, it seems that Benchmark told another group staying in one of their properties that our golf cart was theirs. We were unable to use the golf cart we paid for at multiple points throughout the trip and after spending a few weeks trying to get in contact with someone at Benchmark to discuss the issue they still haven't called me back. Overall, I am extremely disappointed with the property management company.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I’ll start by stating that we have stayed at the grand and other various places around the wharf 1-2 times per year for the last 4-5 years. We love the area, our kids (6 & 8) have a blast. This is our first visit for Thanksgiving and the first time that have had the ice skating (kids favorite) while we were there. Upon arrival, we realized that we had never received the QR code necessary to access the parking garage. I called benchmark management immediately to request the code, the 2 ladies I spoke with were both doing their best to assist but were both unaware of the parking and access to the Grand. We ended up having to park our car in one of the overflow lots about 5 mins away from the main entrance. I was told they would have someone contact me the next day to provide the code. Never received a call. We happened to take the golf cart out the next morning and decided to take a picture of the QR code to scan it with the vehicle for the rest of the trip. The unit itself appears to have been recently painted and had new appliances installed. The unit was not as clean as we would have hoped. The caulking and painted that appeared to have been done recently was done so very poorly. The sprayer attached to the kitchen faucet was leaking and water was pooling under the sink in the cabinet, ended up letting it hang in the sink to prevent the leaking and cleaning up the standing water. The bedroom door makes a really loud popping noise, (just needs to be oiled).