Chalet Village Upper Alpine Condo w/ Pool Access!

The unit is well maintained and is located in a quiet neighborhood up on the hill. Great for a relaxing vacation.

We came up for a long weekend with a couple of the grandkids. We loved the location, easy to get to downtown Gaithersburg and Pigeon Forge. We were hoping to see some bears and we weren't disappointed.

This has so much potential to be a great stay, but seriously fell short for us. We had several concerns during our stay: 1. Master bath mold on the ceiling of the shower 2. Exposed nails from a loose piece of trim in the hallway (this was a concern because we have small children) 3. Old, dry food stuck to the mattress of the sleeper sofa, which very obviously hasn't been cleaned 4. Large stains on bedding of the sleeper sofa 5. Large stains on the pack n play mattress. Thankfully we brought our own sheet for this, as there was no sheet for this and I wouldn't let a child sleep directly on the mattress given the stains. 6. We were unsure if the spare bedding was clean, as it was balled up and shoved in the living room closet and master bedroom closet. Nothing was folded so we didn't know if it was old bedding or if it was clean. The instructions say to contact the guest host for issues, so we did. Originally we received a quick response and were brought new, clean bedding which was nice. We were told maintenance would fix the exposed nails which never happened during our entire week long stay. I reached out a second time to both guest hosts with another question and didn't get a response for 2 days, which is unfortunate. Like I said, if the above could be addressed this place has potential. The decor was cute and cabin-ey. Great kitchen. Extremely comfortable beds. Location was great as long as you're okay with driving up the mountain (we didn't mind at all). Great pool.

The condo was very clean and homey. Our boys loved the kid pool with the fountain. We got to see a few bears on our first night there.

The condo was very nice and quiet I hate riding up the mountains but it was worth it

This is a great location. The condo had enough space for our needs.

My whole family enjoyed a lot there… the condo was very pretty, quiet, safe…. The view was fantastic… the weather great.. we’re so close to Gatlinburg down town… the property is strategic point…. Very clean, comfortable and we could cook whatever we wanted… I would like to come back soon to go again to Great Smoky Mountain National Park

Great view! Nice condo that had everything we needed.

Very comfortable and met all our needs. It is a more remote location which we enjoyed! All the necessary kitchen equipment was provided which was great as we prepared several meals on site. Very nice surroundings!

We enjoyed our stay overall. The location was close to the West side of Gatlinburg and the National Park. We drove right by the Sky Lift bridge on the way to the condo, and could see the Ober Tramway from the porch. The area was quiet, although the unit above us was very noisy. We saw a bear right off the porch a few times during our stay. The main complaint I have is the linens. The listing says linens provided, but that is not totally accurate. There was nothing provided for the sleeper sofa and the queen bed had only a sheet and one thin blanket that was too small for the bed. No bedspread or comforter was there. This was an issue for guests before, as the guest book had this frequently mentioned about the need for more bedding. There were 6 of us staying and only 3 washcloths were in the unit. There were multiple extra pillows, but no pillowcases. It needs a good deep cleaning with dusting, cleaning corners and fixtures, but other than that it was clean and a pleasant stay.

It was a quite dirty; toothpaste in the sink from the previous renter, disgusting soap scum in the shower, the corners of the floor were filled with buildup, coffee grounds were left in the coffee pot, etc. About half of the lights didn’t have working lightbulbs, and there was only one little blanket on each bed.