CB220 | Lovely Corner Condo | Winter Shuttle | Pool | Hot Tub | Ski In/Out

We thoroughly enjoyed this property. You can tell the hosts were extremely thoughtful about the guests. They had several thoughtful items for use in the house such as a humidifier, a hair straightener, and pokers for s’mores. Just small things that are above and beyond what I’ve seen at houses before. They definitely had more than enough firewood for our stay both large pieces and smaller ones that we could keep feeding the fire with. The rooms were comfortable in size and had good heat without the fire but the fire was an added bonus making it feel very cozy. I think the main bedroom even had its own temp controls which worked well for us because we prefer to sleep cold. The second bedroom with the bunk bed also had an extra mattress underneath so it could sleep more guests if needed. We enjoyed the hot tub and pool which was an awesome added bonus. But we did not realize the sauna is gender specific. One in the womens locker room and one in the mens. This is definitely a ski out situation with the trail just steps from the patio. We had a new skier with us and she had no problem just walking to the bottom of the hill. I will say that getting back up to the house is quite a lot of work. It’s nearly impossible to get enough speed to make it all the way up the hill. Even our most experienced snowboarder only made it about 4 feet up the hill. It’s probably a 40ft long hill and it’s pretty steep. We had to take our gear off to make it up and hiking it in ski boots was a little rough. We did try the earlier exit which was a less steep hill but a longer walk in. It’s a trade off. Some suggestions were that we would have liked some more fuzzy lounge blankets for hanging out on the couch and such. There were 2 but we needed a couple more and felt bad taking out the big comforters. We also would have liked to be able to lock the patio door instead of having one person have to walk around every day. Wasn’t a huge deal but could have improved the experience. I thought the property management company was okay…kinda inconvenient to have to pick up hard keys and drop them off - a code would have been better. I also had a hard time connecting with them on the app they just kept telling me to call the front desk which was mildly annoying. The code for the fire stick was nowhere to be found - but the Netflix on the actual tv worked so it was fine. Would have liked a way to use the fire stick as we were trying to watch YouTube’s on how to ski better.

We checked in offsite at a location than the property which was a 7 min drive away. We enter the property to find that the heat was not working, although there was a heated “stove”, there was no firewood. Therefore we spent the first night under a substantial number of blankets. The master bedroom pillowcase has blood droplets on it and was clearly dirty. The next morning we find the internet would not work. After 4 separate phone calls (after each one they stated it was fixed) we lost our patience and called a 5th time to have the customer service tell me to call xfinity myself to figure out the problem. Obviously that wasn’t an option, I left a message for a manager that never returned my phone call. On check out day, I called the manager again and received a call by a staff offering a credit to stay another night which we agreed to. Upon transferring to reservations we were told we had to leave in 30 mins as the condo was booked and nothing else was available. After packing everything up and heading back to our home, the management company called again to offer us to stay after all (we were 2 hours away) transferring me to their reservations desk to be told AGAIN, nothing was available. Not even sure why they bothered calling. Therefore although the place was nice and clean, dealing with incompetent staff and conflicting responses left us with a sour taste against the mountain resorts management and we will never book through them again.