Avoid the Elevators!! Located on the Parking level 5th Floor, Reduced Rates!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were 6 ladies on our annual girls' trip, and we enjoyed this property. We had everything we needed and had no problems with anything. Thank you, Charlotte, for always being so helpful. We will book again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the lazy river and location of the property. Very clean and well furnished.

The condo was so beautiful, nice and clean the pool and beach was so easy to get to. When you have kids it is greatly appreciated to be able to go to the pool and beach hassle free. We definitely look forward to vacationing here again

Condo was excellent for our family. Great time and great stay. Only downside is trying to use the elevator. We used the stairs most often and stayed ahead of those trying to use the elevator. Also, since we didn’t book through Brett-Robinson we were not eligible to purchase an overflow parking pass. People that booked through Phoenix weren’t able to get one.

Loved the unit. Very clean and spacious. Everything we needed. Loved sitting in the spacious balcony

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family had a wonderful time staying at the Phoenix West 503. The condo was very roomy and comfortable. Both of our children had their own rooms and bathrooms, which was a huge plus for us. The master bedroom and bathroom were very roomy and comfortable. We did have a couple of items that needed repaired. We told the front desk but unfortunately, they were not fixed during our stay. We needed a new bulb for the master bath toilet area and the microwave did not have the glass plate so we were not able to use the microwave. It would have been nice to have had those items fixed during our stay. Overall, we really enjoyed our stay in this condo. The balcony was so nice to enjoy our breakfast and to view the sunsets.

The property is clean, beautiful. Lovely view. Comfy beds. Easy check in and check out.Thank you!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay at Phoenix West! The only thing I would like to mention is the mattresses need replacing. There were huge dips in the beds, so much so that we had to sleep with our heads at the foot of the beds. Also the floors were not very clean as our feet were black from just walking around in the condo. Other than that everything was nice!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was very clean. Beds are very comfortable. Perfect spot on a beautiful beach.!! Second time we have used Phoenix West and we will continue to use this place. Highly recommended.!!! This condo had plenty of room for our girls trip of 10!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love the condo location and the Phoenix West. Overall it is a great place to stay but needs several updates in the unit. The mattresses on all the beds and the two living room chairs are in dire need to be replaced. They are in really bad shape. The condos appearance when arriving was it was very clean but after walking on the floors barefoot for about 10 minutes your feet were black. Other than the floor being dirty the rest of it was great. This was our second year staying in this unit and we love it. Hoping there will be updates made so we can book the same unit next year for our girls trip.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was very good. The owners may want to upgrade the mattress in the master bed room. It is worn, lumpy and uncomfortable. The complex needs to step up and replace and increase the number of chairs by the pool and lazy river. There are way too few for the number of guests. We first stayed at rhis resort in 2011 and we can say that over allit has been well maintained.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was very good. The owners may want to upgrade the mattress in the master bed room. It is worn, lumpy and uncomfortable. The complex needs to step up and replace and increase the number of chairs by the pool and lazy river. There are way too few for the number of guests. We first stayed at rhis resort in 2011 and we can say that over allit has been well maintained.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice and would stay there again

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a beautiful condo! In the Master Bath, there was a horrible high-pitched humming sound in the ceiling. We believe it was coming from the condo above, maybe their HVAC system because it would be mostly on, but sometimes quiet. We had to keep the bathroom fan running & door shut to try to drown it out. Otherwise, the condo was perfect for our family. Management didn’t check wristbands all week, then on Friday morning as I was going to put chairs out, a very rude older man would not let me enter the pool area w/o my band. I said it’s one thing to say no, but there’s no need to be rude & he smarted off to me again. Ironically when I came back down with my wristband, no one was monitoring the gate for the remainder of the day. 😂 They decided to maintenance elevators during the peak use time (4 elevators for 27 floors) which created long wait times. Without those 2 negatives, all would have been 5 stars.

We have stayed at Phoenix West many times. The properties are fabulous! The only thing I can “complain” about is the balcony tile evidently needs to be cleaned. We had black crud on our feet each time we came back inside.