3BR minutes from Dollywood. Hot tub!

Beautiful 3 story property. Quiet until another group arrived, thin walls. We never could figure out the cable/streaming services on any of the TVs, need to leaved printed instructions to operate.

The area was great. Nice location. The house was nice . But the tvs never worked even after calling twice to get them fixed. The dishwasher was out of orded. When i tried to dry clothes the dryer didnt work. I contacted them an all they said was they would be happy to put a repair order in for me. When we returned the next day it had A out of order sign on it. The pool was closed and could not be used. The mattresses are old and need replaced you can feel.the springs in them. Ater explaining the price was way to high since nothing worked as it stated it had these item the replv i got was i will put a repair order in for you. We paid way to much for the items to not work you can get a hotel or a nother place cheaper where rhe tvs work the pool works and all appliances work. Save your money find another place i will not rent from them again.

Cabin was very nice. It was clean, modern, and very spacious for a family of 7.

BED BUGS! BED BUGS! Eden Crest will never get back to you either. Still waiting on a return call after finding 8 bed bugs and tons of bites later.

The staff was super responsive and maintenance arrived quickly to reset the hot tub for us and was very professional and pleasant. I will say the bunk beds are in an alcove, not a room. There is no door. If you have smaller kids, probably no big deal but with teenagers like us, they might not like it. Location was perfect. Close to everything but not right in the middle of the traffic mess.

Idyllic stay in a secluded condo.

Positives: Bed was comfortable. It’s close to the Pigeon Forge strip. It’s an especially great location for those going to Dollywood. The maintenance team came to the house quickly. The check-in process was easy and staff was kind on the phone. Negatives: You hear EVERY SINGLE movement of the people on the floor above you. The hot-tub didn’t work and wasn’t able to be fixed with 2 stop-by attempts by maintenance. 6 people in our group had a hot-tub as a necessity for our stay. Past reviews from 2023 note this as well, so sounds like it wasn’t fixed at all or not fixed properly. It does technically sleep 10, but with only 1 small living area, it does feel cramped with 10. While the surface was clean, the discoloration and outdated features made the stay less desirable. The cable in one room didn’t work, but maintenance did fix. Bottom line…the location is great, staff is nice, and it’s a clean place with a comfortable bed to rest on, but with the little sound proofing, basic/minimum/outdated features, and maintenance issues the place had before we arrived and could’t be fixed, we wouldn’t stay here again.

- Cable was out. Maintenance never responded to request to come look at it. - Dishwasher was broken. It appeared to not be a new issue based on the Out of Order sign laminated and duct taped to it. - We heard every step of our upstairs neighbors and sometimes even their conversations. Very little sound proofing in the unit. - Location was fine but it is very dark at night and difficult to navigate to the unit as there are many sharp turns and steep inclines. Overall the location was alright and the unit was clean but otherwise I'd recommend looking elsewhere for a place to stay.

Nice, clean and exactly as advertised

It was very nice. The jacuzzi didn’t work and we all wanted to use it. Should get refunded some for that. Overall it was a great family new year.

We really enjoyed our weekend stay here with Eden Crest. The management/staff were always more than helpful with anything I had questions about. The condo was clean and just as described in the description. The condo was very roomy and we had plenty of extra linens if we needed them. Huge plus that you can rent dog kennels for your stay and don’t have to pack your own! The only negative thing I can stay about our stay was the road leading to the condo. Road was not very vehicle friendly at all, hard to see of a night time and no guard rails up incase of an accident (This may not be something the owners can help though.)

Enjoyed our stay. The condo was nice and spacious room for everyone in the den, table, and bedrooms. very clean. We would stay again. We had a great time. Thanks for letting us stay at your place.

My Family stayed for 7 nights and every night we had a different surprise. We found out that the outdoor garbage can will not keep out the critters, the microwave doesn't work properly and the dryer won't dry. I was less than happy with Grill on the deck. If you try to cook for more than 4 people order out. We had to share forks (7 forks for 8 people). The Living room TV would work some days and not others. Basically, the owner could take better care of their guests and provide updated equipment and some decent flatware.