2 bedroom, 2 bathroom condominium located at Surfside Resort

The room had not been cleaned. I had to buy my own bed sheets. I was not reimbursed as promised. I was also promised a room discount because of the room not being cleaned before our arrival, but never got it. Other than that, it is a big condo with a good ocean view. It also has a large balcony. I had to use a fan to blow smoke out because the vent fan didn’t work. There was other stuff wrong, but you get the idea. We will not be back to this condo or any other property managed by LSI.

Terrible communication through 4 different email addresses, (causing late check-in)plus VRBO app, VRBO help email. Was in disrepair not dated as one review stated. Problems were not new. We notified rental mgr and only got a call from repair service on 4th day. By that time the problems were accumulating. We want a partial refund

The condo was very out dated. It was not cleaned well at all. Most condos have necessity’s / toilet tress but this one did not. I will not rent from this owner again they make your property look bad. Your front desk work with who was a male with long hair was very disrespectful and hard to talk to, he refused to turn off his fan so that he could hear me.

After reaching out to the property manager via Vrbo three times before our trip, we still had issues during our stay. I booked this place before looking at the reviews, BIG MISTAKE. The holes in the shower/mold seemed to be resolved. However, there was still a funky smell upon arrival. One of the sliding glass doors doesn’t close all the way at the top. Not the biggest concern, but still made it very loud, as you could hear everything in the parking lot below through the crack. The third time I reached out to the property manager, one week before our stay, she finally let me know that the issues had been resolved. However, the AC went out on our last night (4 night stay). The property manager was quick to respond, however, she was little help. She wanted us to change the air filters which was clearly not the problem. There were also no air filters where she said they should be. The maintenance man on site came in after I called him myself and fixed the AC. He said to turn off the unit for 2 or 3 minutes and then turn it back on. Clearly, this has been an ongoing issue. The location is nice and it wasn’t the absolute worst stay, but I would not stay in this unit again.

Close to fun activities. Great restaurant in the building!

We arrived on Sunday morning and around 1:00pm we received confirmation that our unit was available to check-in. We proceeded to go to the unit and as soon as we open the door. We were hit with a strong moldy and musty smell. My wife is allergic to mold, so we moved swiftly to open the doors to try and get the smell out of the unit. We looked around the unit to see if we could find the source of the smell. There was a hole above one of the showers and you could tell the water stains around it and smell the mold. There were also water damaged base boards around the tub. The other bathroom had a light above the shower and it too had water stains around it and it would not come on. It just flickered every time you turned the switch on, so we kept it off, There were other lights and outlets that would also not work. And to top it all off, the air-conditioning was not working and was not repaired until the day before we checked out. During our entire ordeal we could not get anyone from LSI Vacation Rentals on the phone we could only email them and have to wait for a response. LSI should have never rented out this unit and they could have not cared less that we were having so many issues. They did not even have the decency to offer any kind of compensation for us having to stay in a unit with these conditions and then, they did not make things right either timely or at all. This was by far the worse place I have ever stayed at. Both the unit and the management, LSI.

Week long vacation. Weather was prefect. Location of condo just a short walk to the beach. Plenty of restaurants with in walking distance. Will stay again.

Nice condo for the price. Needs more blankets for the bedding. And had a hole in the ceiling in the shower. Overall nice stay and great location.

Property had multiple holes in ceiling and on walls. Some areas of the walls were extremely dusty. Many lights and lamps did not work and remotes for tvs were missing. I’ve stayed at surf side many times and it’s always been very well kept. The condo itself overall layout was nice but repairs definitely need to be corrected.

Great stay, would definitely stay again.