Theater Room | Secluded | Pigeon Forge | Hot Tub | Arcade | Fire Pit

Overall, not the best that we have stayed in. There was mildew on shower curtain in downstairs bathroom, trash can was dirty, several light bulbs were out, the furniture is very dated and worn. The gas fireplace was extremely loud. Best instructions were in the comments from another guest in the guest book. If we would have had another couple staying with us, it would have been very difficult to cook in the kitchen and even be in the same room together.

The cabin was great but the approach roads terrible with at least two large damaging potholes There was just two of us which was good as there were only 2 knives, two forks and 3 spoons in the cutlery drawer. I believe the cabin can sleep up to 8 so cutlery would be challenging The soap door in the dishwasher would not shut, but it did not seem to affect the operation of the dishwasher The lighting in the kitchen area was poor - may be improved by putting the two bright fixed lights above the cabinet on articulated arms so the light can be directed at the workplace Other that that a very enjoyable vacation

Nice cabin. Good location. Clean and close to the main strip.

Nicely stocked cabin. The property was exactly as advertised. Even some of the items that were suggested we bring were already there. Check in and check out process were extremely simple. We were contacted through text letting us know if we need anything that we could ask for through the number. Would definitely stay here again!

Nice stay. Kids enjoyed the hot tub. Decks are nice and you feel secluded even though there are cabins close by. We even had a bear wander through the yard one night. That was a neat experience.

I wish I would have read the reviews of others who stayed at this property before I booked. The remarks that had been left about the cleanliness of the property were spot on and the management had done nothing to fix the issues that were on others reviews as I can pretty much say I noticed many of the same problems. Dealing with the management company and the cleanliness of the facility left much to be desired. There were mushrooms literally growing in the carpet of the laundry area. There were food wrappers and empty containers in the pull out couch. Some of the blankets were not washed. Litter was evident around the property. the mattresses of the pull out beds were dirty, old and uncomfortable necessitating someone to sleep on the couch. We had a smoke detector that started beeping after hours and after three phone calls to the off shift center, was told that smoke detectors were not a problem and I could either listen to the beeping all night, drive down the mountain in the dark and get my own new battery or take the batteries out of the smoke detector and chance any issues from there. As we were looking around for another smoke detector, we found a smoke/CO2 detector with completely dead batteries. We drove down the mountain in the dark to get new batteries and checked out a day early as I felt we were treated badly and our concerns were not valid. When I went to the management center the next day to tell them we were leaving, the clerk spoke in a belittling manner and reiterated the same uncaring spirit of the on call staff the night before. I asked for a refund of my last night and was told it was my choice to leave early so I should not expect any type of refund. I would not recommend staying at this facility or any others of Aunt Bugs properties. You should consider removing this from your listings.

This property is described as having 2 full bedrooms with 2 beds and a pull out couch. The bedroom upstairs was the only bed properly made. The downstairs bed had a flat sheet that was too small that was meant to be the fitted sheet (there was bare mattress showing). There was absolutely NO bedding at all for the pull out couch bed (no sheets, blankets, or pillows). We were left with a miniscule amount of dish soap to hand wash the dishes that did not fit in the dishwasher. I had to purchase bedding so my family would have somewhere sanitary to sleep when we arrived. I immediately notified the property manager, but was basically not productive in any way. It should be noted that when I made the reservation I made a point to let the property know how many people would be in the rental during our stay. That did not seem to matter. There are exactly 5 mugs and far fewer forks. No extra trash bags anywhere. Salt was pretty much empty. There were only enough towels for us to use them as bath towels; none extra for the hot tub (thankfully I packed extra). The inside cover of the hot tub desperately needed cleaned as it had red algae growth. I did wipe it down myself, but it needs a proper cleaning. The sanitizing floater that is in the hot tub lacked the necessary tablets to actually sanitize the hot tub. The downstairs TV is missing a remote and would not function properly so we were unable to use that TV at all. The TV in the upstairs bedroom is also missing a remote and was not able to be used. Fireplace works, stove works, dishwasher has some rust, but works. There is hot water and cold water. The ice tray provided is cracked from a previous renter and has not been replaced. There is no filtered water (so bring your own like we did). There were some light bulbs out in several areas of the property as well (or maybe the light fixtures are having an issue?). Overall extremely disappointed with how much I spent on the property to accommodate my family and then having no recourse on customer service. I would not recommend this property or any other managed by Aunt Bugs. Clearly there is a lack of standard sanitization and customer service (I have photos of all of the complaints as well).

Appliances definitely need to be updated as the washing machine and dryer made noise the entire time it ran. The dishwasher is so out of date the inside was disgusting. The few items left in the cabin didn’t have all the proper working parts such as the coffee maker. Instead of removing the used shower curtains they were just cut from the shower. The mattress definitely need to be updated as they were very uncomfortable.

The house was very pretty from the outside but the inside was a different story. The website listed 2 queen size beds but only one was a queen and the other was a full size. One of our family members got bit by bed bugs. Both pull out couches were very uncomfortable. When you lay on them all you feel is the springs from the “mattress.” The website also has it listed that it can accommodate 8 people but only 5 forks were in the drawer. When one of the family members went outside to get into the hot tub, she stepped in glass. Beautiful place but definitely was not what the website had listed.

The property was clean but it was hard to get to the property with all the twists and turns.