Spool Time | Pet Friendly, Swim Spa + Game Room!

We loved it! The Christmas decor was a special treat. We had everything we needed and loved the hot tubs!

House was great and in a perfect location for everything we wanted to do! Very clean and staff was very responsive. Kids loved the pool table! The previous reviews were not wrong…the swim spa was foul. We definitely could not swim in it and when we asked if there was anything that could be done they said it was just because of the well water. So, if you are booking this house for the pool, I’d look elsewhere. As a family traveling with kids I appreciated the previous reviews that mentioned the shade situation. The “blinds” did not offer much, so we brought room darkening shades to suction cup the windows and it was fine, but without them it would have been a challenge to sleep. Best of all, we got to see a bear roaming right through the backyard, so amazing! Overall, a great stay!

The swim spa was gross. It was green and smelled horrible. Im still trying to get the chlorine out of my hair

Upon arrival, our place had no Internet the hot tub did not work. The coffee maker was missing parts and the smoke detectors chirped the entire stay.. we called and complained they sent us a new coffee maker which we had to set up. Still ended up staying there in complete silence because not only did we not have Internet or TV or anything. Our phones did not get reception as well.. They did not fix the problem despite many texts and a phone call. while we were there. They did not fix the smoke detectors or internet, so it was a very annoying stay when you were inside the cabin with no music no TV no Internet no phone reception. I was kind of glad to leave.. spent the entire time indoors because it rained mostly.. to the sounds of the smoke detectors chirping and nothing else. I figured out the hot tub. I had to flip a breaker in an outdoor fuse box.. I also had to fix the toilet handle while I was there. The property management company or the owner or whoever really needs to step up their game because that was a horrible stay and a huge waste of money.. The cabin itself is beautiful.. but I bought the whole package not just the cabin.

This is a beautiful cabin with several great amenities. We really enjoyed the hot tub and swimspa. The cabin was in a great location and very clean. We liked that the back area was fenced off for our pup. Easy communication with staff. We would definitely stay here again. My only request would be some rocking chairs for the front porch!

Unfortunately, we rented this home for the Spool and it was green and fishy smelling our whole visit which made it unusable during our trip. The staff however were very attentive to our request and a technician did show up to work on it while we were there but it was not fully resolved in time for us to use it. Thankfully the hot tub was clean and in great condition as was the home! My family and I had an excellent stay at Spool Time even though the Spool wasn't available. We would absolutely recommend it to others and stay here again.

The cabin was very nice and clean. My only point of frustration was that the hot tub was not working when we arrived and had clearly not been working for days. They should be checking on their listed amenities between guests. The property mgmt gave no eta for repairs, but someone did show up that night just as we were going to bed. Other notes: the front door is tricky, and we left the cabin unlocked accidentally multiple times. Bring lawn chairs as there is little seating on the porches. Aside from these points, it is a great cabin for 3-7 people.

Cabin was beautiful, we had a nice relaxing time. There are no curtins and the blinds are see through, so the neighbors can see right in the cabin. Skip the hottub and go straight for the Swim spa.

Property was very clean and brand new. Ple ty of amenities and a 45 min drive to UT campus. Will definatley be back to stay again.

Had a great stay! Spool Time was comfortable and beautiful. We had a couple questions come up during the stay and communication with the property team was easy. We did not experience any issues with neighboring construction as mentioned in the listing as a possibility. Both pigeon forge and gatlinburg were easy and fast to get to and the area offered a lot of varied activities to do. We thoroughly enjoyed our trip!

Reported loose toilet in master bath, hot tub temp was 72 degrees, pool/spa said check pH and community pool was closed for part of our stay. Said toilet and hot tub was fixed but the temp never came up. These amenities were why we chose this listing. Very disappointed

Perfect stay!!