Splash Mountain Chalet: Outdoor Pool, Game Room

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location and size house for our family of 18 to gather for Christmas. The Kitchen and family room are the best features of this house. Plenty of room for everyone.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My huge family enjoyed this house so much! So much space! The pool was great!We seen bears just about every day! We had good customer service whenever we had issues. It was just what we needed!

Our family ranges from almost 4 months old to 91 years old! Everyone had a wonderful time and absolutely loved the house! We will definitely want to stay here the next time we visit! Favorites were the private pool and hot tub, the movie area and all the game tables! I personally liked the property manager's attention to small details were encountered. Very well managed.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: House was very spacious and overall clean. Rooms were great, alot of dun downstairs. Do have a gnat problem tho.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: House was very spacious and overall clean. Rooms were great, alot of dun downstairs. Do have a gnat problem tho.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The size was perfect however the home was very dated and not taken care of. Pool heater broken. Pool in bad shape. Tile in home broken and stained. Poor condition all together.

Property was nice but needed the pool cleaned more than once. Kitchen for 20 people was bare necessities for cooking.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: In the mountains with bears every day. Great room with view for 20 people

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house is in need of updates for it to be a 5 star experience. The washer and dryer need to be replaced. The pool needs to be better maintained-- too many things floating around. The electric plugs in the kitchen were not all functional and feeding our group was hindered. Some of the mattresses also need to be replaced for comfort.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This was not my first time staying at an Elk Springs property but my first time was on the main property. Not sure if that makes the difference, but my first experience was pretty good. I cannot say the same for this stay. I booked this stay for my family and I because I was the only one who had been to Gatlinburg and I was embarrassed for booking this cabin. It was 15 of us total and the cabin is supposed to sleep 20. The hot water was gone after about 5 of us took showers, so most of us took cold showers the whole stay in order for everyone to be ready at the same time. The basement reeked of dogs and was filled with spiders near the area where my nieces and nephews were to sleep. We had to buy spray for the spiders because there were so many. The place was tidy but not cleanly. The Wi-Fi kept freezing as if it was not meant for 15 plus devices to be connected to it. We bought ribs and other food to bbq. The grill was filthy. We had issues with the propane tank. Maintenance came out and insisted the tank was full. When we got the grill fired up, it went out before the 60 minute timer and was completely empty. We had to finish our ribs and chicken in the oven which took a while. Appetites were ruined by the time they finished. The pool was also filthy so we didn’t even use it. All in all, it was nice to be together but I would never stay in this cabin again. We were all kind of upset we spent money on a place we were uncomfortable at. I hope that the owners can do better for the next group that decides to stay there.