Red Cedar Retreat: Mtn Views, Hot Tub, Wifi, Fire Pit, Yard, near Attractions!

After dinner on the evening we arrived, we were greeted with a mouse in kitchen. We were able to track the mouse to the bedroom on the main level of the main house by locating a large mass of rat feces. I immediately contacted the property manager and was sent to an answering service. I continued to call them as well as VRBO for the next 3 hours with NO RESPONSE. At 11am on Saturday, without notice, a maintenance man showed up at the property to look around. While he was there we also had him fix a smoke detector and a light that was not working. Later that afternoon I had to contact them back to see if they were able to locate and take care of the mouse. Still NO RESONSE from them. I was told they had called pest control and they had no answer for me. At this point we realized the hot water in the main house had gone out so I called them back AGAIN... I have 2 small children that refused to sleep in the house with a mouse so we had 7 people in 2 queen beds in the separate living area over the garage for 2 nights. By Saturday night at 9 pm, I had made several phone calls to the management company of which NONE were returned to take care of a mouse, smoke detector, light and the hot water heater. After we left a day early, they contacted us for a small refund. Then proceeded to argue with me for 3 weeks stating they took care of the problems when requested... HAHA. They refused to accept that I made the majority of my calls on Friday night, although they knew to send someone out on Saturday morning prior to me calling again on Saturday evening. I provided them with pictures and call logs from my phone but they would not admit they were in the wrong. Our last communication was them letting me know they found damage that they were pinning on us (3 weeks after we left). I provided them with pictures of the damaged basketball hoop with a timestamp of the day we arrived of which they again refused to accept. They also mentioned we ripped the grill cover... we never touch/used the grill. We never received the refund they originally offered. The cabin itself is not that bad, although the pictures make it look much better than it is. BUT I sure hope you don't have to call or deal with customer service.

The hot tub did not work. Then after multiple phone calls to property manager we only found there was a leak and the hot tub was not safe to get in. Very disappointing when that is part of your filter when looking for a cabin.

Property was amazing and beautiful with great views and very peaceful. I would recommend this Property to everyone

This was a great rental! We enjoyed the game room, hot tub, and had a nice time out by the fire pit! Very peaceful and great scenic views!

Check in was easy. Cabin was nice with great views.

We had such an amazing time on this vacation and a good portion of that was due to this property. We aren't super touristy and we have been to the area before so we did do some attractions but a lot of our best memories were sitting on the porch at night talking or enjoying time together as a family. The layout was perfect for our family. We traveled with my mom, siblings, and my 5 year old. It was nice to each have our own spaces but still be able to cook and eat and hangout together in the big living room and porch areas. The game room was definitely a bonus as well. And the views were spectacular. We would stay again in a heartbeat. Thank you!!

Very nice stay. There are two driveways onto the property. Both are very steep, however the one by the garage is very, very steep. We have a four wheel drive SUV and struggled getting up. Then my daughter saw the other one. Much better!! The kiddos absolutely LOVED the game room. They also love getting their own “apartment”. The two separate living areas was a bonus for the kiddos.

The property was beautiful but not what I expected. I should have read the description as I was expecting a four bedroom house. My husband and I had to sleep in two separate buildings because our children are too young to stay in one without adult supervision. There were no extra rolls of toilet paper in any of the three bathrooms and no trash bags in the main house. The plug in the jacuzzi bathtub does not cover the entire drain so there’s no using that. Also the driveway pulling up to the garage is impossible to enter or exit without scraping the bottom of your vehicle.

My experience was great but somthing bother me the internet didn't work good.. We had the room at the top and it had lady bugs every where.. The lady bugs was alive and dead.