Precious Moments - Pet-friendly Cabin and hot tub

The inside and outside jacuzzi

If you are going to the Pigeon Forge area and want to be able to get back and forth to Pigeon Forge easily, this is not the place to stay. It is about a 20 minute drive, the last bit of which is a twisty road with narrow, blind curves. If you want to get away from everyone for some privacy, this is not the place either. After all those twists and turns you get there and there is a house directly across from you and another cabin on a hill a next door looking down on the hot tub. The AC unit looks like it came from an average size motel and is so noisy you can't hear the tv. The tv also has the worst channel lineup ever so I don't know why they bother having it. Water pressure was terrible in the shower and the shower head was broken. Water was leaking somehow along the front of the cabin so we had wet floors the first night. Definitely not worth it. We ended up leaving one day early because we had enough of it.

The cabin was great! It was plenty enough space for us 3 and our dogs. To other people it may be a bit small but it was perfect for us! The only thing id suggest, especially with ot being a pet friendly place is to have a vacuum on hand, the broom did not clean the floors good enough for us. We constantly had dirt from iutside and dog hair everywhere. We have a little kid as well so crumbs were everywhere and trying to sweep a rug isnt the funnest. But the drive, and views were amazing. And its in between both major cities so its convenient to try out both!

We had a blast very clean place to stay

We had so much fun at precious moments cabin! It was clean and had everything we needed for our stay. The views were amazing! Gatlinburg was tons of fun too! We were able to get 5G service with T-Mobile. Streamed TV at night !

I would never rent this cabin again. It has no internet and the TV only worked for local channels which I reported but nothing was done. The supervisor- Nicole refused to allow us to change cabins even though I sent messages prior to our arrival that I needed the internet name and password. It doesn’t say “ no internet “ anywhere on the cabin details. We definitely will not stay at Precious Moments again!! As for supervisor Nicole, your customer service gets zero stars. I specifically told you I had work to do and needed internet. You had zero concern, never apologized and only stated you couldn’t relocate us at least 3 times. You asked for screenshots of the listing but where on your cabin details does it state NO INTERNET? Listen to our recorded call. You were not the least concerned or empathetic at all. Learn from your lack of empathy and allow the human side of customer service to flourish. It’s not about the money or inconvenience, your lack of customer service skills needs major improvement. A simple genuine “I’m so sorry for the inconvenience” would have gone a long way. When you express true empathy and learn how to get on a human level with customers, you and the company will see a difference. I hope to hear from your supervisor and upper management.

The property was amazing and is the perfect size for a small group/family. We really enjoyed the open space. The shower was a little tight but the tub with jets was perfect to end the night in to relax. The drive on the side of the mountain up to the cabin was nerve-racking the first time around but was fine after that and it wasnt too far a drive from everything. Would definitely come back to the cabin for our next trip to the area.

The cabin was cozy for two adults and two children. Breathtaking views from the hot tub and front porch swing. It’s a little distant from all the attractions so if peaceful is what you’re looking for it is perfect. Although me and my husband didn’t know how to work the fireplace it has one if you can figure it out.

Nice little cabin. Clean, provided enough toiletries, towels, bedding, etc. Nice, quiet location.

The whole place smelled like mold. The pictures have curtains but it’s in fact missing curtains-the neighbors driveway points directly into the bed area and at night the headlights blast through the blinds. Also, when laying in bed, there’s a large gap on the blinds that’s on the door. The shower door seemed a bit broken. Unsure how to work the fireplace unless it was broken. Bright green light kept flashing in the night, unable to sleep. Dangerous road if someone is coming the opposite way- it’s not suitable for 2 cars. The address on the app is wrong. Tried to contact VRBO the first day and no one responded. It was clean and we did appreciate the hot tub.

My husband and I never got a honeymoon’s since we got married during peak Covid times. So this was just what we needed! Loved our stay and would definitely stay there again!

Beautiful view.

Awesome cabin and location.