PoolsideCinemaLodge: INDOOR POOL, Mtn Views, Theater, Games, Hot Tub, Wifi

We spotted a few roaches in the kitchen but we were also in the woods. The shower liners needs to be changed it was dirty and the housekeeping wasn’t really that great in some showers. Overall it was nice and we had fun. The house held 16 of us comfortably.

It was great!

The cabin was dirty and not cleaned well. The breakfast table, the fridge, and the ceiling in the living room leaked.

The perfect place to stay!

The showers has mold on the walls.

First, the communication was off. Finally a few days before check in I messaged and asked for the address. For days and weeks ahead I had been checking my messages and emails for instructions. “You should have already got them” was the answer I got with the address. Day of, I messaged for check in instructions which I had never received. No answer at all. We went to the cabin and luckily a maintenance man was there and we got in. He didn’t want to let us in, called someone and they said we needed to check in at some office. I looked it up and it was a 25 min drive away. I said I couldn’t do that so they gave him permission to let us in and give us door codes. 2. Indoor pool unusable, was not heated at all. Games in game room broken. We checked out using instructions I’ve been given at other properties but have no idea because we never heard from these people at all. I’ve rented many places in the past and have never been treated so poorly.

Very spacious and clean

We loved all of the space this property offered for our large group for a family reunion. The property was VERY clean and bedding and bathrooms were in wonderful shape. The pool was excellent, very clean. The views were incredible! Also loved the basement entertainment area that kept kids happy. We were, however, disappointed that the microwave only worked intermittently and the water and ice were not hooked up in the refrigerator. We had maintenance out to repair and they were unable to resolve. We needed these items working properly for our five day stay. Would also comment that some type of blind would be helpful to add across the main level windows. The evening light in the kitchen and family room was quite bright and made the area very uncomfortable while preparing and eating dinner. Our group was squinting and sweating during evening meals. Please consider resolving these issues and you'd have a practically perfect home!

Nice stay

Awful experience. Pool was so dirty you couldn’t see the bottom. We tested the pool and hot tub and it had no chlorine. The pool had white “dead skin” floating everywhere. It was disgusting. Dead bugs all over the place. Floor was sticky all throughout the house. The beds didn’t even have the appropriate bedding. The beds only had one sheet and nothing else. We contacted the reservation company and they stated they would not give any refund, they would attempt to get someone out (which no one ever showed up). We were not able to use the pool or hot tub during our ENTIRE stay. Televisions didn’t work in any of the rooms upstairs but one. There was also left over jewelry and hair all over the house and sheets in the bed. The trash was all over the drive way and no one would come out and pick it up. The customer service absolutely sucked. Save yourself the money and find somewhere else. Literally the worst experience with our family of 14.