Pet Friendly | Fire Pit | Pool Table | Hot Tub | Arcade | Fireplace

Had a really great time! The property was clean and quiet. Very relaxing stay and conveniently located to Gatlinburg and surrounding areas. There were a few minor problems, but nothing overwhelming. The sheets didn’t really fit the bed, so the corners always pulled off in the night. There were A LOT of spiders on the porch (10-15 just on the upper level alone), but the cabin is in the woods. Wildlife is part of the deal, so you expect that going in. Generally speaking it was a quiet, enjoyable experience, and I would recommend.

Cabin was nice but the hot tub was leaking, tried to fill and heat and only got a few minutes of time before water drained out. Kitchen sink would not drain, had to plunge every time water ran. Sheets had to be washed before we could sleep in the bed, dog hair and debris from comforter was all over them. Pet friendly so expect some signs of pets, but that was not good. Coffee pot was broken so first morning was rough, they did bring one out later that day though without us calling. Overall, place is cute, we had fun but hot tub not working was a let down. And I had to contact Aunt Bugs for info after we were already in Gatlinburg for info to check in, it was after 4 and cabin was not ready yet.

Dirty and nasty nothing worked

We did not get the address of the cabin until after 4:30 ( they were supposedly still cleaning ). When we arrived, there was a note written on their message board, “clean the cabin next time”. I turned the oven on for dinner, while it was pre heating I set the smoke alarm off. The oven had so much grease in it, the smoke alarm went off 3tines trying to make pizza. Both oven racks had lots of debris hanging from them. The dishwasher was full of stinking fishy smelling dirty dishes. There were 4 undissolved dishwashing packs in the bottom of the dishwasher. This was evidently not a new problem. My daughter spent more than an hour washing those stinky dishes with hand soap since there was no dish soap in the cabin. There were no oven mitts or anything thing else to take hot things out of the oven. The water at the sink was not working when we returned after long day out. Fortunately my son was able to get it working. There were only 5 towels and washcloths for an 8 person cabin. The cabin really needed a good cleaning. Should not have been rented in that condition. This is the first time we have used this rental service and would never use it again.

First I would like to say I typically don't write reviews but felt some of the things I came acrossed while staying at this cabin could help another family. First issue was the carafe for the coffee pot was missing. I looked EVERYWHERE for it and couldn't find it. I called the office where a nice man simply told me housekeeping should have taken care of that and he said he would make a note of it. No offer to bring a replacement which caused my husband and I to have to jump thru hoops for morning coffee. Second issue was the door leading out to the hot tub was broke. It would unlock but not open at all. This caused an issue because anytime you wanted to go to the hot tub you had to go to the front door and walk around---doesn't seem like a huge issue except the first day we were there we were greeted by a mama bear and 2 cubs, so having that door available sure would have helped. It was a little unnerving thinking I might have to walk right past a bear to get to the door! Third thing was the temperature throughout the cabin. Downstairs is freezing and upstairs is hot. This causes a slight inconvenience because that's where the bedrooms are. One bedroom is hot and one is cold. Fourth issue is, it wasn't cleaned well. The front glass door looked like a toddler had dirty hands and smeared stuff all over the glass. My thoughts on that are, if you aren't cleaning things that are in plain sight, how well are you cleaning bathrooms etc? The comforter on the upstairs futon smelled like dog urine and perfume which leads me to wonder whens the last time it was washed. And if you plan on enjoying a shower in the beautiful rock shower, don't get too excited because there's barely any water pressure and only half of the showerhead works. Your expecting a rainshower but you get a light drizzle. The kitchen sink also has no hot water or water pressure and the faucet is loose. The reason Im bringing all this up is not to sound negative, but this cabin wasn't cheap and I feel like they could do just a few small things to make you feel like it was money well spent. On the positive side, my kids loved the pool table and arcade games.

This property has a bit of a weird layout, but we really enjoyed our time here. We'll definitely be back, but would LOVE to see a light added over the grilling area (in winter it gets dark so early and the floor lights aren't enough) be if you could add a mini-fridge down stairs for drinks that would be amazing!!!! Only downside was the pillows were flat, sheets kept coming off the bed (like just a little too small) be the living room didn't have comfortable furniture that accommodatea lounging when you are stick inside from rain. Replacing the futon with a real couch would help significantly to make this spot just perfect.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good place to make a memory would go back again! Had everything we needed for a fun family vacation.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is 20 minutes from the main drag in pigeon forge and 10 min from the main drag in Gatlinburg. It’s perfect. The master room is on the bottom floor and the other room is on the 3rd floor. A little far from our kids but we could hear when they woke up and their feet hit the floor. The outside fire area is the best. Big, plenty of seats. I miss it already. Housekeeping was lackluster. We don’t smoke but all the outside ashtrays were full when we arrived, we had guests over and they were grossed out as well. I was looking for a sock, checked under bed and there was garbage, a lid to something, batteries misc other things. Other than housekeeping the cabin is perfect and we would go again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is beautiful and comfortable. There was plenty of space for us to spread out (family of 4 with kids 12 and 15). Cabin was clean and everything was as expected from the photos. Customer service was very helpful with questions before our arrival.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The floor plan of the cabin was a little odd - one bedroom is down right next to the game room and is a bit tight with a king bed. The other is up in the loft area with sketchy steps to get up. But overall, the gathering spaces were great! Outdoor firepit area doesn't quite look like the photos.