Paradise Mountain Retreat - Theater Room, Indoor Pool, Wi-Fi & Pool Table

The amenities were in excellent condition. The host was very engaged throughout the process and made our family reunion enjoyable.

The home is beautiful and the space was great for all our family. The view is beautiful! The info provided did state that they would only provide one roll of toilet paper and paper towels however there was no paper towels. The soap is awful and the cabin is poorly stocked. I have stayed in many cabins all over the country and I will say that this one is second to the worst on what they provide. They only had one dish rag, no pot holders, no dish soap, or dishwashing soap. The rugs were torn and Cobb webs from the ceiling. I would suggest some plastic cups & plates for the younger kids. The check in and communication was good and when the air was out when we got there they did send someone out in a timely manner. Over all we enjoyed our stay and are thankful for the opportunity to spend time in the Great Smokey Mountains!!

The cabin was better than advertised! We brought a group from our church for a camp event, and it was more than accommodating. Cabin was clean and well-equipped. The kitchen was especially great for a large group. Host was easy to work with and responded quickly to all questions/needs. We had a great time and would stay again!

Everything was great house, location

We rented this for a business group and it worked out perfect. The view on the back deck was great, rooms were good and all was clean.

The cabin was so much bigger than the what I perceived from the pictures! It was about 22 family members and we had plenty of space to spread out. The firepit was so nice when roasting marshmallows with the kids. The kids loved the indoor pool although it wasn’t heated so they didn’t stay in long.The hot tub was super hot and perfect against the cold air! We had more than enough room for cooking and storing our food in the 2 refrigerators and 2 stoves. Lots of seating areas to lounge and relax during the day! It was one of the most memorable family vacations! My family loved the choice of cabin and gave it 2 thumbs up! Things the property could improve on would be To make the pool heated because it was really cold in the winter, one of the dishwashers was broken and they said they had a ticket already on it but it wouldn’t be fixed during our stay, and the theater screen would not play any movies. We couldn’t get Netflix to connect or any tv/movie app to connect. Also we didn’t have as many pots and pan available as we thought. There was only 1 large pot and it was more like a medium. So we purchased 2 pots to use during our stay.But overall this was a great cabin and we enjoyed ourselves!

The house met all expectations. At first we couldn’t get the fire pit and TV’s to work, but eventually we did. Only issue we really had is we were without lights for for 8 hours due to power outage in the area and the cleaning staff came at 10 trying to tush us out after Cabins For You extended our check out due to power outage.

For the Check-in Process althought the house had been cleaned and the videos say call for information of early check in when we called we were told that was not an option. We thought they needed to do an inspection but never saw anyone. The code for the door worked at 4pm. There was alot of trash that was left outside from the previous guests that was never picked up - wildlife eventually helped themselves so it was scattered everywhere. The house was the perfect size for our group with beautiful views. The TVs did not work but there was already a work ticket in for them to be fixed. Kitchen was very nice with a ton of dishes, cups and silverwear but with larger groups it needs to have some large pots and pans. The pool and hot tub were very clean and the kids enjoyed them since the tv's did not work.

This cabin did not meet the expectations we had compared to last year’s stay with Vacasa. During our 4 day stay all guest had to share 1 iron and ironing board, the pool was very cold, the closets had previous renters hangers left in closets, we killed multiple roaches and bugs, not enough towels, linen was wrinkled as if someone had just got outta bed. Overall my stay was pleasant but my cabin was unacceptable. Please let me know where I need to send my personal letter.

It was not great cabin looked good but for sure needs a lot of tlc the water pressure in the showers was terrible most of the tvs didn’t work pool sticks where all broke took all day to get new ones to us the grill was about to fall over fridges quit working theater never worked while we was there I spent more time on the phone trying to get stuff fixed then I did enjoying the cabin