Outdoor kitchen area,Movie Theater,Gameroom ,Close to Pigeon Forge,Dog Friendly

The house was not ready at 4:00 check in. The grass wasn’t mowed (we had a dog) this was not good for walking him. The house was dusty and chips/crumbs were on one of the nightstands , cop webs in the large windows and on porch railings. Porch needs sweeping. Upstairs French doors do not lock. Missing light bulbs in lamps downstairs. I had to take bulbs out of the rooms we were not using. Bathroom sink doesn’t drain well. The hanging lights on front porch only had one bulb working And master bathroom shower was dirty . We definitely did not get what we paid for !

Great place to stay. Plenty of bedrooms and bathrooms for guest. Pet friendly was a definite plus for our family.I wish we could’ve stayed longer to enjoy all the amenities that the cabin had to offer.

Nice cabin with quiet neighborhood.

The amenities were perfect! Beautiful property with alot of space.

The cabin was absolutely beautiful with so many things to do. The kids loved all the games and we all enjoyed the movie theater. I would recommend this cabin to all ages. There’s something for everyone to enjoy!

Close enough to drive to town in a jiffy yet far enough to feel part of the smokies. Cell phone service is sketchy at best at this location. So be ready for a electronics free vacation (until you need to run into town)

Zero WiFi….The cabin has a movie room that is great if you like watching DVDs. If you want the smart capabilities to work, you are out of luck…no wifi. We called everyday about the wifi, lots of lip service was given. “We put a ticket in, someone will be out there today to look at it, it is not the cabin, it is the service provider. ” We spoke to the people staying in the cabin beside us with the same service provider (yes, we checked) and guess what, they had wifi. Glad that I didn’t have an emergency at work and needed the wifi for my laptop because I would have been out of luck. On to the next issue… cleanliness. I am not one of those people that expect a place that is rented out year around to be super clean. There is going to be daily wear and tear. However, I do expect a clean shower, clean bed sheets and cobwebs to be removed. The shower on the main floor was not clean, the beds sheets on the top floor had what appeared to be Cheeto dust on them. Cobwebs everywhere, to many places to list. The couch downstairs had open holes in it. More than your normal wear and tear. The hot tub lacked chemicals and had a strange odor coming from it. Now it is hard to keep the levels in a hot tub just perfect due to how hot the water stays, especially in the summer, but when we arrived, the chlorine floater was setting outside of the hot tub with what was left of a small chlorine tablet. I know what you are thinking, “chlorine can just be put in the hot tub,” yes, but that is

The cabin was beautiful and close to area attractions with a short 5 minute drive. We were notified a couple hours before checking in that the projector in the movie theater room was broken(big reason why we choose this cabin having 4 kids). Once we arrived at the office before checking in to cabin they informed us that the part had just arrived and they would send maintenance out to fix the projector. The issue was revolved thankfully after 4 hrs of us checking in. The part was shipped as we were told , knowing there was a possibility that we wouldn’t be able to use the movie room seems like we would have been notified. The cabin’s cleanliness was good but could have used a little more attention. Side of steps had dog hair/dirt up the side from top to bottom, only center of steps were swept obviously. The black stone grill was not working, maintenance came out to fix with new part, tried using after new part was replaced and it caught on fire. Maintenance was unable to replace with a new one during our stay. Hot tub filter looks like it has never been changed(we didn’t use it). Blankets in the cabin smelled bad and had dog hair on them, guess they forgot to wash them so we did upon our arrival. Dirty socks were in the Movie Theater room. Cobwebs throughout the inside of cabins. Rugs looked as if they had not been vacuumed and food crumbs on kitchen floor. For the price you pay for cleaning fee, I expect to walk into a unit that I don’t feel as if I need to clean before using

We throughly enjoyed our stay at “The Bear Cubs” with Fireside Chalets. We had 3 families, all with kids & there was always fun and exciting things happening at the cabin. We enjoyed the hot tub & movie theater most! Thank you for sharing your cabin with us!

Property lacks cleaning, rugs in master bedroom are white and were dirty upon arrival. Dishwasher had food stuck in drain which created foul smell in kitchen. Maintenance came and cleaned dishwasher, we tried to use, smell and food were still stuck. Internet is spotty and watching TV was difficult. For a cabin this size, there should be more towels, washcloths and dish towels. The Christmas decorations were beautiful and the outside lights were very nice. I believe if you added a few items and made sure it was cleaned properly it would be so much better. Also, all mattresses should be replaced.