Moon Creek, A lovely Cabin that is located in the Pinetop Country Club Community

Everything was great! Thanks.

Cute family Cabin, great space.

Nice quiet area. Home is a little older but still worth staying at.

Communication was great! Cabin was more than we could have hoped for. Everything we needed was there and plenty of room for everyone. Location was great. We had an amazing time. Thank you!

House very clean everything I needed in the kitchen was there questions for the property manager were answered quickly. Beautiful neighborhood. Quiet had some wonderful, nice long walks and enjoyed cocktails on the patio.

We arrived with our four girls 2 and under for their first time in the snow! We had Christmas at the cabin and it was great. Kitchen was filled with everything we needed to make dinner. Rooms were comfy as soon as we figured out the thermostat and registers. Be sure to not run dishwasher while taking a shower water heater couldn’t support it and babies ended up cold. All in all we would love to come back yearly!

When we check in, we noticed that the water pressure is low and there is hardly any hot water. Also, some of the lights don’t turn on. I tried to call and email the property manager and I hear nothing. It’s raining when we get there, so we go out to dinner, and when we get back, the rain has stopped, and there is tons of water in the street and below the cabin that we are staying in, an obvious leak, like a burst pipe. I reach out to the property manager and they don’t get back to me until the next morning. I told them what happened and they sent over a “handyman“. Well, they should’ve sent over a plumber and the handyman basically says he can’t do anything. So this whole time we are without hot water and very little water, period. Finally, the property manager says that it will take them a while to get it fixed, and they could have us go to another cabin, but that’s really far from our friends and we went to this house so we could be close to them also . So we don’t want to switch cabins we just want to have water running. I ask if they can at least credit me one night stay and they say that they can and they try to credit my credit card, but it was compromised months ago since I made the reservation and so they can’t credit that. I ask if I can give them my new credit card so they can give me credit on that and they say that they can’t and then I ask if they could just mail me a check and they say that they can’t and then they’ve ghosted me ever since. Never deal with this property manager, I think they’re called Cabin Butler.

My family and I very much enjoyed our stay. Had everything we needed and we all felt very comfortable. Would definitely stay here again and recommend it.

Wonderful stay and looking forward to coming back soon!

Good