Luxury Retreat w. Hot Tub, Game Room,Theater + Seasonal Pool Access

The cabin is beautiful & in a nice location, but several advertised amenities & basic functions did not work properly, which significantly affected our stay.The internet did not work at all, & the TV cable was unreliable, making the movie room unusable. We contacted management; while the cable worked intermittently, the internet was never resolved.There were numerous maintenance issues: the downstairs tub did not drain; the half bath upstairs by the game room continuously ran due to a leak; the kitchen sink faucet leaks & does not shut off easily; and the refrigerator water line leaked and caused a large mess on our final day. We also lost water pressure completely several times during our stay.The hot tub leaks, which prevented us from using the entire porch area below it. Front porch lighting is very poor, making the stairs difficult to see at night.Although the cabin is listed for 10 guests, there were not enough towels or pillows. We requested additional towels, never received them. Washer is very small and not suitable for laundering towels for a group this size. Several TV remotes did not have batteries & had to be replaced by us. We also noticed excessive cobwebs & otherwise clean. While the cabin has potential, these issues prevented us from fully using the amenities we paid for and from comfortably enjoying the space as a family. No one wants to go on vacation and have homeowner issues. We are aware things happen, but this was too many. Beds are very comfy.

Seen so many bears! Was a clean and comfortable stay!

We had an incredible time

The house was clean and has fun features like an arcade game inside. However, the stairs will frustrate you if you have small children or elderly folks. There’s no bedrooms on the main level. The downstairs bathrooms are frustrating if you have kids who still take baths. The one attached to the queen bedroom won’t warm up. The other downstairs bathroom tub doesn’t work. You can only shower in it. Other than that, it’s exactly as listed, and the shared kiddie pool was great for my baby. Also, bring an oven mitt if you plan to cook. There’s not any. There’s also no salt and pepper provided. Super nice house and resort overall, and a great location. This particular house just wasn’t great for small kids.

All previews reviews listing broken things - NOTHING has been fixed. Hot tub doesn’t heat up, kitchen dishwasher leaks, upstairs sink is clogged, washer is broke, WI-FI NEVER WORKED! Also make sure to bring everything including pot holders and salt and pepper. WORST experience renting a place EVER. We even got locked out of the place at one point and management was unavailable. 10/10 WONT RECOMMEND!

Great place. I’d go back

Very nice cabin. Good location and good views. Lots of bathrooms. Movie room is awesome. Our only complaint would be the hot tub took 1 day to heat up, but we understand they drain it and refill it before you arrive, which is why it was not hot upon arrival…Would stay here again.

Very relaxing and clean property. We would definetly stay again.

We were close to all the attractions we planned on doing. Beautiful views!

We paid an undisclosed amount of $$$ dollars to stay in this cabin for 3 nights. The main attraction for us was the movie theatre and TV’s in all of the kids rooms. We get there and for our whole trip we never had internet or cable. There was no explanation except that they had reached out to the HOA and we would be added to their commission log (money to be returned to us). We traveled with 4 kids. All under the age of 10. They knew this. I communicated to them that we had to rearrange plans because me and my wife planned to work while we were there in the mornings. We had planned for a movie night in the theatre. We had to spend extra money doing other things because none of those plans were possible. Their customer service answered all of our calls but provided no help!!!! At all!!! I had 4 kids that couldn’t use electronics, or iPads, etc. I couldn’t work at all. I was told I would receive some sort of refund after my visit was complete. They offered me $77!!!!!!! This place don’t care anything about your trip or your experience or your family. They’re just taking your money and doesn’t care about the Ammenities you can’t use that they promise in their ad. Do not stay here. Stay somewhere else! This place is a rip off!!!