Sugar Mountain, North Carolina
Green Cove 311
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This Sugar Mountain cabin has everything you need! Cook up a big meal in the fully-equipped kitchen, and relax after a day of fun in one of the rocking chairs on the front porch, and really elevate your vacation by soaking in the private hot tub on the back deck. The cabin is located not too far up the mountain so it's very easy to access the golf course, tennis courts and ski resort.
What's nearby:
Sugar Mountain Resort is just minutes away from this condo, where you'll find an outdoor skating rink, snow tubing, mountain bike tours and a full golf course. There are plenty of restaurants close by, including Elevations Restaurant and Reid's Cafe. Sightseeing is plentiful in this area as well, such as the Apple Hill Alpaca Farm, Mile High Swinging Bridge and Foggy Mountain Gem Mine.
Things to know:
Free WiFi
Central A/C
Full Kitchen (no dishwasher)
4WD or AWD is highly recommended in the winter months
This property is managed by Vacasa North Carolina LLC
Parking notes: There is free parking available for 4 vehicles.
Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.
We loved this little cabin which is perfect for a family of 5. Everything was as suggested on the page except for the fact that none of the beds were made. After a long days travel I had to make 5 beds. Plus the towels were wet in the dryer so we had no towels for a shower or jacuzzi for a few hours. At this price I expect my beds to be made and the towels to be clean and dry. But besides that- we loved our stay.
Booked this cabin, in particular, because of the hot tub. During the week prior to our vacation, I noticed recent reviews about the hot tub not working and being found filthy when other guests checked in. Since the hot tub was one of the main reasons for our trip, I emailed the help address available in my booking confirmation email. Received an email saying that someone would get back to me. The following day, I called Vacasa multiple times. When I finally said that, because we were checking in about 24 hours later, I’d like to cancel and get a full refund. After I said that, someone called and assured me that maintenance confirmed that the hot tub is now working and that it gets cleaned every time someone checks out. First thing we did when we checked into the cabin was check out the hot tub, which of course, didn’t work AND was totally filthy. Called Vacasa multiple times that evening to no avail. Kept being told that someone would call me back, and no one ever did. Spent the first half of Friday morning frantically trying to find an available rental in the area with an operating hot tub and called Vacasa back to say that we were leaving that day to spend our vacation in another home. Was told that someone would call me back in reference to giving me a refund. That was 2 days ago, and I haven’t received a call or email. The cabin is clean, cozy, and adorable. It’s too bad it’s so mismanaged by Vacasa.
Proximity to most things
The location was at the bottom of the mountain and easy to get to a number of sights. When we arrived the hot tub was not in working order and very dirty. We reported it right away but then had to keep checking back in as we weren't getting updates and each time the response was there was no update from the local team. This was never fixed during our stay and no one seemed to care about and we never got proactive updates, we always had to ask. Coffee maker needs replaced, but there is also a Keurig
Cute place with plenty of room!
We loved staying at this cabin during our ski trip, excellent location, beautiful cabin, warm & cozy, private yet close to everything. Only 2 suggestions-1- hot tub should feel cleaner, there were pieces from hot tub cover floating in. 2- It would be nice to have more plush towels. Would definitely stay again.
311 Cove was exactly what it said it was. Beautiful and convenient to Sugar. Loved the place
We loved our stay. Everything was nice and clean.
Cabin is absolutely beautiful! Super clean with new cabin feel! The location is perfect and close to the mountain for skiing. Will be back!!!
Clean spacious and comfortable cabin which we expected. I hope they provide us a full roll of good quality paper towel and at least two full rolls of toilet paper. We were left with 1/2 roll of cheap paper towel and 2 pcs of 1/4 roll of toilet papers. We have to buy our own. We are paying full price, I hope this is a consideration. A chopping board will be useful.
This is a very nice cabin for 2-4 people (upstairs loft is just a bunk bed fyi) in a great location close to Banner Elk. We would stay here again, but would hope that some details are better attended to. We noticed at least 4 light bulbs in the cabin that were out, a small deal obviously, but it speaks to attention to detail. The kitchen, while generally well stocked, was missing some items like a cutting board (I tried to slice veggies on a glass plate before reverting to a plastic place mat) and actual matching lids for the various pots/pans in the cupboard. Also was annoyed that is no way to view regular over the air broadcast TV signals for Sunday football/world cup... if you have a 65 inch TV and internet service you can also afford a $50 antenna for HD OTA signals. Sadly this is a trend in many rental properties - just use roku/streaming and forget the rest...
Loved the charming cabin with the colors of fall all around.
The wooded, mostly secluded lot was great. Convenient to area activities. Clean, comfortable place. Loved the fireplace and hot tub.
Beautiful log cabin. It's comfortable, close to the grocery store, secluded, and romantic. Plenty of kitchen utensils, plates, cups, mugs and 2 coffee pots (i is like a Mr Coffee and the other is a K-cup). We not only loved the cabin but also the community. Be cautious on the road up to the cabin because it had so many sharp curves that our GPS was dizzy.
It was very clean cabin. We loved the fire place and hot tub.
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Total
Includes taxes and fees