Komfy Kozy | Game Room, Hot Tub, Pool Access

The views is what its all about at this place.

We enjoyed our time in Kozy Komfy! It was enough room for 6 adults and 3 children. We cooked in several times, and enjoyed the deck views! We had a bear visitor a couple times. Make sure you lock your cars! He was so calm and minded his our business, mostly!If you plan on cooking you may want to bring larger skillets! We would definitely stay here again!

Overall it was a nice cabin. Had everything we needed. Needed obvious cleaning- stains/splashes on the walls, dust/dirt along edges of carpet and baseboards, moldy shower curtains, cold air returns were dirty etc. Fussball table was broken and finally found the ball under a dresser along with garbage. Slate on pool table was not level or even making it impossible to play an actual game. Tv’s and other electronics were very dated. Location was nice, off the beaten path but not too far out of the way. Views were nice. We booked this thinking we would utilize the cabin more. We didn’t end up using the hot tub or pool.

Cute cabin with all the amenities that one would need for a weeks stay in Gatlinburg. The cabin was located a short drive from pigeon forge and Gatlinburg. We had an issue with a clogged drain in the shower and maintenance showed up promptly to fix it.We Would def book This cabin again.

The cabin was very comfy and the view was amazing. Even saw some bears romaing around! Only negative is the parking. Because it's on the hill, the driveway was a little tricky to get into. We had to drive up and turn around to drive into it. Not a huge deal. Would definitely stay again.

Very relaxing, had a bear visit! Beautiful, clean and well equipped cabin!!! Great vacation!!!

Place was nice and clean. We have 3 kids and they all had there own room/place to sleep. The hot tub was great to relax in. No complaints about anything. We didn’t have trouble with parking at all so I’m not sure why others mentioned that. The driveway is on an incline, but that’s what a cabin in the mountains is! The views are beautiful! Enjoy your your stay! We will most definitely be coming back.

I do not recommend renting from this company (Jackson Mountain Homes). We did not have a good experience. The view was spectacular and the cabin would have been pretty nice… had it been touched by cleaners. We arrived right at 4 on our check in day after being sent the door code and traveling 6 hours. When we arrived there was a pile of garbage outside. Got inside and the cabin had not been touched. Bags of garbage in the dining room, filthy counters/table tops, dirty floors, dirty towels hanging in the bathrooms, towels in the washer and dryers, dirty bedding on the beds. We immediately messaged the company (still no response as of 4 days later), attempted to call every single number provided with hold times no shorter than 30 minutes. We first got ahold of someone that could “help” about an hour and a half later who was located in FLORIDA and they told us “the owner messaged us to let us know the road was closed and they weren’t expecting us”. This was a lie. No message was sent to us, and the road was in fact open. They said maintenance would be on their way with bed linens but cleaning wouldn’t occur until the following day. After us having to call back multiple times, linens finally arrived at 9:15 after we had already went out and purchased new bedding and half of us (kids) were already in bed. We wasted our ENTIRE first evening on hold and waiting around at our dirty cabin. Cleaning service came the following morning but still did not clean sinks, or dishes. We tried speaking to the local office and they said “we don’t know anything about it, you’ll have to talk to the original person you spoke to”. We have since received an email offering us compensation of $191 dollars (we paid $1400!!). That BARELY covers the amount we had to spend on bed linens and towels, we responded and have yet to hear back to our email and it has now been close to 2 days. This is totally unacceptable!! We had an infant and a toddler and staying in a DIRTY home during Covid, flu, and RSV season should not have been an option for the kids. We are hoping they make this right, but so far, no luck.

It was good I will rent again

the ad was accurate, the place was great, the wi fi was great, the tv for late night relaxation was great, the location is the best, 10 minutes to Gatlinburg, and taking the back way out to Pigeon Forge only 15 minutes, our view was spectacular i would recommend asking about the view, i walked the entire complex, and some cabins have blocked view by other cabins or trees. getting to nearby eateries was easy and fun, don't go back downtown, geat local places to eat with no parking issues or cost, finally having a pool is the best we took our 5 year old granddaughter, and after a long day, she loved an hour at the pool, we will be back